Assistant/Sales Manager (Serviced Residences) at Far East Organization

, , Singapore -

Full Time

Start Date

Immediate

Expiry Date

02 Apr, 26

Salary

0.0

Posted On

02 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication Skills, Interpersonal Skills, Networking Skills, Organizational Skills, Negotiation Skills, Presentation Skills, Sales Skills, Customer Relationship Management, Team Collaboration, Time Management, Problem Solving, Lead Management, Market Analysis, Client Relationship Management, Sales Process Proficiency, Guest Experience Enhancement

Industry

Real Estate

Description

Responsibilities Represent the organization professionally presenting Serviced Residences’ products and services. Engage in daily sales activities, including telemarketing, sales calls, Serviced Residence visits, entertainment, tradeshows, and presentations. Demonstrate proficiency in the sales process: establish rapport, ask open questions, follow up, manage expectations, address conflicts, overcome objections, close deals, and gather post-feedback. Acquire new sales leads / prospects and establish accounts to expand the client base. Foster and develop relationships with existing clients and customers to maintain loyalty. Manage leads, respond to inquiries promptly, and provide appropriate solutions. Utilize company systems and sales tools effectively, including property management system and customer relationship management systems, and booker loyalty where applicable. Collaborate with the Operations team to enhance guest experiences. Collaborate with the Revenue Management team to optimize hotel rates and occupancy. Ensure timely responses and effective communication. Gather and share publicly available market information. Provide regular updates to superiors and the team on activities and market insights. Meet monthly sales targets to achieve cluster budget objectives. Promote and enroll clients in the booker loyalty program. Regularly review account portfolios, analyze performance, and present findings to management for action planning. Adhere to statutory regulations and internal guidelines/SOPs. Follow up with clients with outstanding or long-overdue payments. Participate in adhoc or promotion client and Serviced Residences activities. Perform any other duties assigned by supervisor, carrying them out diligently and professionally. Requirements Diploma or Degree in Hospitality/ Tourism/ Hotel Management or equivalent Excellent communication, interpersonal, networking and organisational skills Strong negotiation and presentation skills Able to work well under pressure in a fast paced environment Ability to work both independently and as part of the team

Responsibilities

The Assistant/Sales Manager is responsible for engaging in daily sales activities and managing client relationships to expand the client base. They will also collaborate with various teams to enhance guest experiences and meet monthly sales targets.