Assistant School Crossing Patrol Manager at Birmingham City Council

Birmingham, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

09 Sep, 26

Salary

44075.0

Posted On

11 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Operational Leadership, People Management, Customer Service, Organizational Skills, HR Processes, Safeguarding, IT Skills, Oracle, Health & Safety, Road Safety, Staff Development, Attendance Management

Industry

Government Administration

Description

#NWVIS #LI-DNI Please note this vacancy is only available to Birmingham City Council employees. Assistant School Crossing Patrol Manager Permanent Grade C- £35,412 - £44,075 Consultation grade - subject to formal evaluation under the Pay Equity Review Working 36.5 hours per week Help Keep Birmingham’s Children Safe Birmingham City Council is committed to supporting safe journeys to and from school for children and families across the city. Our School Crossing Patrol Service plays a vital role in local communities, ensuring pupils can cross safely and confidently at busy roads near schools. We’re looking for an Assistant School Crossing Patrol Manager to help lead and manage the daily operations of this essential frontline service. You’ll work closely with School Crossing Patrol Supervisors and Patrol Wardens, ensuring services are effectively coordinated, legislative requirements are met, and high-priority sites remain operational wherever possible. If you’re an organised people manager with experience leading frontline teams and delivering customer-focused services, we’d love to hear from you! We’re looking for someone who brings… * Strong operational leadership experience – you’ve managed frontline or lone-working staff within a busy service environment. * Excellent people management skills – with experience supporting performance, wellbeing, attendance management, and staff development. * A customer-focused approach – able to communicate professionally with schools, parents, councillors, MPs, and members of the public. * Sound organisational skills – able to prioritise workloads, manage emergencies, and coordinate staffing effectively. * Confidence working with policies and procedures – including HR processes, safeguarding requirements, and statutory guidelines. * Strong IT and administrative skills – able to maintain accurate records and use systems such as Oracle and other databases effectively. * A proactive and collaborative attitude – someone who uses initiative and works positively with colleagues and stakeholders. * A commitment to safety and compliance – with an understanding of Health & Safety responsibilities and Road Safety best practice. * Full UK Driving Licence and flexibility to travel around the city This is an opportunity to support and lead a dedicated workforce, oversee service delivery across Birmingham, and make a direct difference to child safety within our communities. What we offer in return… * Membership of West Midlands Pension Fund – with generous employer contributions * Enhanced Holiday Entitlement – 30 days, increasing with length of service * My Rewards Scheme – access to over 800 brands providing discounts and savings * Health and wellbeing support – independent and confidential employee assistance and counselling Please upload an up-to-date CV and Supporting Statement via the attachments part of your application. The Supporting Statement should outline how you meet the criteria for the role through your personal qualities, skills and experience and include your motivation for applying to the post. Note the Personal Statement should be no more than 1500 words. Unfortunately, we cannot consider any applications without a CV and Personal Statement attached. Job Description and Person Specification [https://enre.fa.em3.oraclecloud.com/cs/idcplg?IdcService=GET_FILE&dID=43861005&dDocName=UCMFA43813015&allowInterrupt=1] Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people. We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application. For any informal enquires please contact: Resourcing@birmingham.gov.uk  A Disclosure and Barring Service (DBS) check will be undertaken. Birmingham City Council is committed to safeguarding and promoting the welfare of our citizens and expects all staff and volunteers to share this commitment. You can view our Corporate Safeguarding Policy [https://www.birmingham.gov.uk/downloads/download/5688/corporate_safeguarding_policy] | Birmingham City Council here. Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements [https://www.gov.uk/government/publications/right-to-work-checklist/employers-right-to-work-checklist-accessible-version], before any employment offer can be confirmed. Sponsorship is not available for this post. Applicants must have the right to work in the UK that does not require employer sponsorship for the duration of the appointment. > We are a disability confident employer and we encourage applicants with > disabilities to apply. We also welcome applications from people with caring > responsibilities and flexible working options will be considered. > > Proof of Right to work in the UK will be required for all applicants in > accordance with UK Home Office > [https://www.gov.uk/government/publications/right-to-work-checklist/employers-right-to-work-checklist-accessible-version] requirements, > before any employment offer can be confirmed. Non-UK applicants (excluding > Ireland) may need to apply for a visa > [https://www.gov.uk/browse/visas-immigration/work-visas] from the UK Visas and > Immigration (UKVI) and may require a Certificate of Sponsorship from > Birmingham City Council for a skilled worker visa > [https://www.gov.uk/skilled-worker-visa] (if the job is eligible).

Responsibilities

Lead and manage the daily operations of the School Crossing Patrol Service to ensure children's safety. Coordinate with supervisors and wardens to maintain operational high-priority sites and meet legislative requirements.