Assistant Security Manager at Accor

Nairobi, , Kenya -

Full Time

Start Date

Immediate

Expiry Date

28 Apr, 26

Salary

0.0

Posted On

28 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Staff Scheduling, Incident Management, Guest Relations, Safety Procedures, Emergency Training, Hazard Reporting, Security Policies, Health and Safety, Communication, Problem Solving, Attention to Detail, Team Collaboration, Proactive Approach, Budget Preparation, Manual Handling Techniques, Fire Safety

Industry

Hospitality

Description

Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS" Job Description Prepare monthly staffing schedules, monitoring staff attendance and assist in planning work schedules. Maintain a Hotel logbook on incidents, complaints etc. and refer them, if required to the appropriate department for follow up action. Handle and resolve all guest queries and complaints in an efficient manner and to establish an amicable relationship with all clients, and guests of the Hotel. Be proactive in guests’ requests and anticipate Safety needs according to Singapore’s events. Maintain a high level of controlling details within the guest areas. Conform to and enforce Security policies, procedures, rules, and regulations as laid down by ACCOR and the hotel in order to achieve the highest levels of uniformity and guest service. Prepare the annual capital and operating budgets for the Department. Ensure that all potential and real Hazards are reported immediately and rectified. Be fully familiar of the Emergency Procedures, Policies and Standard Operating Procedures as established by the Hotel. Assist in safety and emergency training for all employees. Ensure that all emergency procedures are rehearsed, implemented and enforced to provide for the security and safety of guests and employees. Ensure the safety of the persons and the property of all within the premises by fairly applying Hotel Regulations by strict adherence to existing laws, statutes etc. Ensure all staff within the department work in a manner which is safe and unlikely to give risk of harm or injury to selves or others. Use safe manual handling techniques and practise safe work habits following Accor Health, Safety and Environment policies, maintain procedures to minimise our impact on the environment and prevent pollution. Perform other duties as directed by the Security Manger. Qualifications - Degre/Bachelor of Arts in Criminology - Certificates in CPR, First Aid Management and Basic Fire Fighting - Minimum 3 years of relevant experience in a similar capacity - Good reading, writing and oral proficiency in English language Additional Information Your team and working environment: At Accor, we are Heartists! Are you ready to put your heart at the center of everything that you do? If so, then join our team of Heartists Every day, we look for opportunities to engage on a personal & meaningful way with our guests and each other. We deliver heartfelt hospitality in an environment that is engaging, enthusiastic and professionally rewarding! Job-Category: Security Job Type: Permanent Job Schedule: Full-Time

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Responsibilities

The Assistant Security Manager is responsible for preparing staffing schedules, maintaining hotel logbooks, and handling guest queries and complaints. They also ensure compliance with security policies and assist in safety training for employees.