Assistant Security Manager
WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK’s #1 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS! - No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. “To share the light and warmth of hospitality”. With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow.

IT WOULD BE ADVANTAGEOUS IN THIS POSITION FOR YOU TO DEMONSTRATE THE FOLLOWING CAPABILITIES AND DISTINCTIONS:

• Previous experience in same or similar role
• First Aid
• Firefighting qualification
• IT proficiency

As an Assistant Security Manager, you will be responsible for directing and coordinating the activities of security personnel, work with Department Heads to confirm all staff understands security procedures, and organising patrolling of the property to deliver a safe Guest and Member experience. An Assistant Security Manager will also be required to ensure that hotel is in compliance with all local safety regulations and is conversant with hotel emergency procedures. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Maintain good communication and work relationships in all areas of the hotel
• Liaise with government and law enforcement agencies as necessary
• Coordinate additional personnel for Conference and Banqueting functions
• Organise patrolling of all boundary areas, bedrooms, offices, storage areas, public areas, and function rooms
• Assist the hotel in complying with Local Fire Safety Legislation
• Assist the hotel with Local Safety Legislation to ensure compliance of the security department
• Knowledge of the codes of practice for P.A.C.E.
• Ensure tours are carried out for the purpose of fire prevention, safe means of escape, and security
• Inquire as necessary into and report upon any thefts within the hotel using your discretion in connection with any of these matters that you deem should be reported to the police
• Direct and coordinate the activities of all security personnel, engage in the implementation of safety and security procedures for the department, and provide assistance and advice to other departments in relation to security
• Prepare incident reports and ensure all allegations are properly followed up
• Liaise with Departmental Heads to ensure hotel staff is aware of their security responsibilities
• Plan, deliver and facilitate regular staff awareness training
• Be fully conversant of company terrorist procedures and convey to staff
• Be fully conversant with hotel Fire and Emergency procedures
• Responsible for management of key control within all department

An Assistant Security Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Organised and systematic approach to problem solving
• Security industry experience in supervisory capacity
• SIA trained and licensed
• Ability to listen and respond to demanding guest needs
• Good leadership, interpersonal and communication skills
• Accountable and resilient
• Committed to delivering high levels of customer service
• Ability to work under pressure
• Flexibility to respond to a range of different work situations
• Good grooming standard