ABOUT THE APPLICATION PROCESS:

At Fairmont, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.
Job Description

The Assistant Server’s focus will be to act as a support in all areas of Guest service delivery. In principle, their function will be threefold; to prepare serving stations and work areas for each meal period, assisting with the smooth execution of meal service during peak times, and offering continued support in preparation for the next meal period. The Assistant Server will be an integral part of the team.

• To have a full understanding of the food offering in the outlet and be proficient in explaining each dish to the guest.
• To assist all Guests (internal and external) with any inquiries or requests in a pleasant, helpful manner
• To demonstrate a complete understanding of policies, procedures and set service standards as outlined in the Royal York Colleague Handbook and Resource Guide
• To demonstrate a complete knowledge and understanding of all steps of service and duties and perform them to the set standards as outlined in the Job Task Checklist
• To follow all of safety and sanitation policies when handling food and beverage
• Attend pre-shift, weekly and monthly meetings to continually improve the Guests experience
• To understand how to operate all the equipment used in the outlet
• To fully understand and follow the hotel’s recycling program and procedures
• To follow all of safety and sanitation policies when handling food and beverage
• Carrying out any miscellaneous duties and responsibilities as requested by your Manager pertaining to quality service delivered in the restaurant.

Qualifications

• Previous work experience in a restaurant/food and beverage setting
• Excellent interpersonal skills and a team player attitude
• Smart Serve training program certification an asset
• Must be age of majority to serve alcoholic beverages
• OTEC certificate an asset
• Flexibility with shifts of the Restaurant and Lounge dependant on business demands
• Willingness to learn new concepts and ideas
• Smart Serve Training Certification
• Experience working in Union Environment
• Must be willing to work varying shifts

Additional Information

Please refer the Job description for details