Assistant Service Manager at BGIS
Hudson, Florida, USA -
Full Time


Start Date

Immediate

Expiry Date

16 Nov, 25

Salary

85000.0

Posted On

16 Aug, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Powerpoint, Continuous Improvement, Disabilities, Customer Service, Vendors, Management Skills, Operations, External Clients, Microsoft Outlook, Communication Skills, Excel

Industry

Human Resources/HR

Description

WHY JOIN BGIS ITS?

Are you looking for:

  • A company that genuinely cares about your career goals?
  • Flexibility in rewards and recognition tailored to your needs?
  • An organization that puts your growth and well-being first?

BGIS IS THAT, COMPANY.

BGIS is a leading provider of customized facility management and real estate services. With our combined team of over 6,500 globally, we relentlessly focus on enabling innovation through the services we deliver, while actively looking for new opportunities that will enable innovation for our clients’ businesses. Globally, we manage over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East, Australia and Asia.

Responsibilities
  • Manage technician schedules and route planning with a focus on safety and efficiency
  • Ensure timely, high-quality service that meets or exceeds client expectations
  • Handle customer complaints using standard procedures and escalate when necessary
  • Collaborate with team members to meet Service Level Agreements (SLAs)
  • Review work orders, invoices, and time reports for accuracy and operational flow
  • Monitor daily activities within budget guidelines
  • Coordinate with other departments on service inventory and replacements
  • Identify opportunities for process improvement and efficiency
  • Support other key initiatives as assigne
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