JOIN OUR TEAM AT WEST SIDE TRACTOR SALES!

Position: Service Coordinator
Department: Service Department
Reports To: Service Manager
Ready to ignite your career with a leading dealer of John Deere construction equipment? At West Side Tractor Sales, we believe in fostering a supportive and dynamic environment where employees can thrive. Whether you’re looking for a career change or a chance to gain more experience in the field, we offer exciting opportunities to develop your skills and build a successful career. Join a team that values innovation, collaboration, and customer service.

• Optimize Service Operations: Help streamline workflows and enforce best practices to maximize efficiency and customer satisfaction.
• Support Department Goals: Assist in managing performance against annual targets and budgets.
• Customer Interaction: Respond to internal and external inquiries, providing helpful and timely support to customers and team members.
• Warranty Claims: Submit warranty and Product Improvement Program (PIP) claims accurately and promptly.
• Lead the Team: Schedule, assign, and supervise tasks based on technician expertise.
• Ensure Quality & Accuracy: Open, track, and process service work orders—making sure everything from labor to parts is accurate and invoiced on time.
• Adapt & Excel: Take on additional responsibilities as needed in a fast-paced, ever-evolving environment.