Y-Axis Jobs Logo
Send us feedback
telephone  +91 7670 800 001
Log in Sign up Try Premium
Assistant Service Manager at Wilkins RV
Fulton, New York, United States -
Full Time

Start Date

Immediate

Expiry Date

07 Apr, 26

Salary

85000.0

Posted On

07 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Communication Skills, Positive Attitude, Work Ethic, Team Leadership, Sales Processes, Customer Needs Assessment, Service Order Management

Industry

Retail

Description
Company: Wilkins Recreational Vehicles Position: Assistance Service Manager We believe talent makes a difference! Join an award-winning team offering excellent earning potential along with opportunities for growth, including a leadership team that appreciates your drive, skills and ability. We're looking for employees who can make a difference, because we believe an innovative team can accomplish anything! Salary Range: $65,000.00 - $85,000.00 Annually. Eligible for profit-sharing. Benefits: Medical/Dental/Vision Insurance 401K/401K Matching Program PTO/Sick Time Voluntary Benefit Program Employee Referral Program Employee Discount RV Borrowing Program Job Responsibilities: This position oversees the entire customer service experience from the point of setting the appointment to finalizing of the customer bill. Greets, establishes, and maintains a positive rapport with customers. Assists customers in determining needs; promotes our products, accordingly. Estimates cost of repair and prepares itemized service order. Initiates service orders, secures customer’s signature, and closes when completed. Develops a keen understanding of all of our products and services. Understands effective service sales processes and actively seeks sales opportunities. Maintains good communication with customer and follows up after work is completed to ensure satisfaction. Understands customer’s needs, committed to exceed customer expectations every day. Complies with all company policies and procedures. Requirements: 2 years’ experience in a management position is preferred but not required. Strong communication skills, Positive attitude, Strong work ethic, Ability to work effectively in a team leadership setting. #1 RV Dealer in New York Wilkins RV facilities are centrally located and proudly serve the cities of Bath, Elmira, Corning, Churchville, Olean, Rochester, Syracuse, Buffalo, New York and Northern Pennsylvania.
Responsibilities
The Assistant Service Manager oversees the entire customer service experience, from setting appointments to finalizing customer bills. They maintain positive rapport with customers and ensure satisfaction through effective communication and follow-up.