Assistant Shelter Manager at Path of Life Ministries

Riverside, California, United States -

Full Time

Start Date

Immediate

Expiry Date

21 May, 26

Salary

23.5

Posted On

20 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Housing-First Principles, Shelter Diversion, Trauma-Informed Care, Customer Service, Motivational Interviewing, Ethics, Professionalism, Boundaries, Computer Literate, Organized, De-escalation, Mediation, Document Completion, Managing Difficult Situations, Staff Management, Guest Relations

Industry

Individual and Family Services

Description

Description Job Type: Full-Time Pay: $23.50 hr. Schedule: Sun - Thurs Sun - Mon 7:00 AM - 3:30 PM Tues 9:00 AM - 5:30 PM Wed – Thurs 3:30 PM - 12:00 AM About Path of Life Ministries Path of Life Ministries (POLM) is a 501c3 organization serving those experiencing homelessness in the greater Riverside area. Our strategy is to provide a holistic system of care in an integrated, seamless manner for individuals and families, leading them from a place of crisis to a life of stability and self-sufficiency. Our goal is to walk people home. We seek talented and compassionate individuals able to thrive in a high-capacity and complex landscape of providing human services in a non-profit setting. Position Overview: Assistant Shelter Managers are responsible for assisting with the day-to-day activities at Path of Life Ministries (POLM) shelters, ensuring that all program activities occur in a professional and confidential manner. Preferred Skills/Knowledge: Housing-First Principles Shelter Diversion Trauma-Informed Care Customer Service Motivational Interviewing Ethics, Professionalism & Boundaries Computer Literate Organized De-escalation/Mediation Timely and Accurate Document/Reporting Completion Managing Difficult Situations Essential Job Functions Oversight of onsite daily operations: Assist the manager with a safe, healthy, professional environment leading to guests’ self-sufficiency. Assist the Manager to monitor all onsite activities (including workshops, group activities, meals, chores, and other regular daily activities Works with the manager to address and quickly resolve on-site emergencies, janitorial, maintenance, and facility concerns or problems. Monitor and ensure facility/grounds beautification. Manage inventory and organization of the food pantry and storage. Assist Shelter Manager with food service functions for POLM Shelters. Work with the manager regarding program concerns, documenting incidents, and grievances. Staff Management: Attends all meetings as required by the Manager. Assist the Manager with all new hire job responsibilities at assigned sites. Guest Relations: Assist with monitoring and ensuring proper program enrollment and exit. Assist with passes from program attendance and/or participation. Assist Manager and ensure the availability as well as the effective and efficient distribution of all on-site resources (i.e., job and housing or other resource boards, hygiene products) Assist Manager with inventory to ensure the availability as well as effective and efficient use of all on-site program supplies. Assist the Manager in resolving and/or working with superiors to resolve all guest incidents, compliance concerns, and grievances. Other Duties as Assigned Benefits: 401(k)/Retirement plan Dental insurance Vision insurance Health insurance Life insurance Paid time off NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization. Path of Life Ministries is an equal opportunity employer/program. Auxiliary aids and services are available upon request to individuals with disabilities. Requirements Education and Qualifications High School Diploma or equivalent, AA Degree Preferred Minimum 1-2 years' experience in a lead supervisory role Two years of related experience with homeless and mentally ill populations Must possess excellent customer service and communication skills. Have the ability to maintain an upbeat, positive attitude even under stressful situations Must be able to work well with others and deal with conflict in a professional and constructive manner Requirements Include Reliable personal (not public) transportation available for occasional errands. Mileage will be reimbursed Must possess a valid California Driver's License, have a minimum of three (3) years of licensed driving experience, and maintain an acceptable driving record as verified by the DMV Proof of Automobile insurance Employment eligibility verification Successful completion of background screening Work Schedule Requirements Work schedules are subject to change, or start and end times may vary based on business needs and operational requirements. Flexibility and adaptability are essential to meet the demands of the role and the organization. Physical Requirements Shelter managers are required to participate in the cleaning and inventory stocking of the shelters, as well as food service. Carrying supplies is often required. Other physical activities may include… Standing for long periods of time Carrying/Lifting up to 50lbs Bending down and lifting is occasionally required Exposure to some unavoidable communal living illnesses Special Requirements Must have or obtain a Riverside County Food Handlers Card Must have or obtain slip-resistant shoes Must be able to work weekends and holidays assigned CPR Certification Preferred

Responsibilities

Assistant Shelter Managers support the manager with daily operations at Path of Life Ministries shelters, ensuring a safe, professional environment that promotes guest self-sufficiency through monitoring activities and addressing facility concerns. This role also involves assisting with staff management, monitoring program enrollment, and ensuring the efficient distribution of on-site resources.