Assistant Shop Manager - Malvern at BLUE CROSS GROUP LTD

Malvern Hills, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

20 Jun, 26

Salary

8958.0

Posted On

22 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Retail Management, Leadership, Sales Driving, Community Engagement, Customer Base Building, Donor Networking, Team Leadership, Team Motivation, Volunteer Recruitment, Volunteer Training, Merchandising, Customer Service, Cash Handling, Reconciliation, Administration Skills

Industry

Non-profit Organizations

Description

Assistant Shop Manager - Malvern Application Deadline: 6 April 2026 Department: Fundraising, Comms & Engagement Employment Type: Permanent Location: Malvern Reporting To: Shop Manager Compensation: £8,958 / year Description Contract: Permanent, part time (14 hours over 2 days) Salary: £8,958 p/annum (£22,394 p/annum FTE) Location: Barnards Green Road, Malvern Closing date: Monday 6th April 2026 Interview date: Interviews will be arranged as applications are received With over 50 charity shops across England and Wales, our Malvern shop is based within a community that is rich with history and welcomes locals and tourists alike. Our store is looking for an Assistant Shop Manager to work alongside our Shop Manager in creating a warm and welcoming shopping experience for visitors and those donating to the store. More about the role Using your experience in retail management/leadership, you will work with our Shop Manager and local community to drive forward sales and source quality fashion, accessories and homeware from donations to regenerate and find a new home! This store really needs someone who understands the local community and can work to build a solid customer base and network of generous donors. Every item sold helps fund our vital work: supporting sick, injured, and homeless pets and caring for over 40,000 animals each year through our rehoming, veterinary, and education programmes. We're looking for a positive role model to join our leadership team, guiding our team of volunteers in creating a friendly and welcoming shopping experience. We'd like you to have experience of managing others and have creative ways to lead and motivate a team to achieve maximum success. In this role, you will be supporting the recruitment and training of new volunteers, sharing your knowledge of merchandising and provide a quality customer service to those both purchasing and donating. You could be a current team leader or supervisor, looking to take on more management responsibility or you could be an experienced manager (or deputy) looking for a new challenge. We want to hear from you to see if we are the employer for you! Our shop is open Monday to Saturday from 09:00 till 17:00 and your normal working pattern may change each week, subject to the needs of the business and the levels of staff and volunteers available to work. This working pattern includes weekends and bank holidays so having the ability to be flexible is essential, and you may also be required to support with additional holiday and sickness cover. Join us today to have a career you can be proud of! About you You will have: Previous experience of working in a retail environment Cash handling and reconciliation experience Experience of leading a team Experience of providing great customer experience Computer and administration skills It would also be great if you had: Managing volunteers How to apply Click the apply button below and complete the online application process before the closing date. We reserve the right to close this vacancy early should we receive an overwhelming response. Blue Cross benefits Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today. In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are. Our generous benefits package includes: Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays) Programmes for physical and mental wellbeing support Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family Health cash plan Unlimited access to an employee assistance programme Pension scheme with enhanced employer contribution Professional fees paid with Continuing Professional Development and personal development support. Life assurance 20% discount on Pet Plan pet insurance Enhanced family friendly policies Recognition scheme Annual volunteer days Charity worker discounts across a variety of retailers To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.

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Responsibilities

The Assistant Shop Manager will work alongside the Shop Manager to create a welcoming shopping experience, driving sales and sourcing quality fashion, accessories, and homeware from donations. This role involves guiding volunteers, supporting recruitment and training, sharing merchandising knowledge, and providing quality customer service to both purchasers and donors.