Assistant Site Manager at DoorDash USA

Mississauga, Ontario, Canada -

Full Time

Start Date

Immediate

Expiry Date

04 Feb, 26

Salary

74000.0

Posted On

06 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Warehouse Operations, Team Management, Problem Solving, Data Analysis, Scheduling, Budget Management, Customer Service, Process Improvement, Operational Management, Quality Assurance, Communication, Flexibility, Coaching, Employee Satisfaction, Analytical Skills

Industry

Software Development

Description

About the Team We’re looking for a people-focused leader and experienced warehouse specialist to lead one of our DashMart facilities. DashMart is a new convenience and grocery store from DoorDash, focused on delivering household essentials, favorite snacks, and light groceries right to our customers’ doorsteps on-demand. About the Role As an Associate Site Manager, you’ll serve as a key operational leader, supporting the Site Manager in running a 5–15k sq ft distribution center. You’ll help lead the local warehouse team, ensure smooth day-to-day operations, and uphold the highest standards of quality and efficiency for our customers. This role is an excellent opportunity to advance your leadership, problem-solving, and operational management skills while gaining experience in a fast-paced logistics environment. You’ll play an essential part in driving site performance and building the foundation for continued career growth within the organization. You’re excited about this opportunity because you will… Lead: Recruit, lead, coach & retain a high-performing team of Shift Leads (2) and Operations Associates (4+). Set your team up for success to work safely and productively. As a leader, you will be responsible for building a strong, positive culture and will be accountable for driving strong employee satisfaction scores. You’ll partner with your Shift Leads to effectively delegate daily tasks and ensure high performance from your team. Own: You will own the day-to-day operations of one of our DashMart warehouses, ensuring the site processes run smoothly, efficiently and safely. You’ll own scheduling and be responsible for managing a labor budget. You will be responsible for ensuring your warehouse meets site-level metric goals. Delight customers: Lead your team in providing our customers with the best possible experience on each and every order. You will be responsible for maintaining key quality metrics including order accuracy and fulfillment speed. Work cross-functionally with central teams including our inventory and training teams to provide your team with the tools and resources to achieve this goal. Strategize: Use data to identify pain-points or areas of inefficiency within our warehouse and current processes. Design, build and execute process improvement projects to improve our warehouse operations, quality metrics, and the employee experience. We’re excited about you because… You lead by example. You support the team around you and are the first to take on the hard jobs. You act like an owner. You do what it takes to support a 24/7 business across multiple shifts. You’re excited to have ownership over a new and rapidly growing business. You solve problems from first principles. You’re excited to solve problems in innovative ways, and you resist “this is how it’s always been done” thinking. You’re unafraid of ambiguity. Rapid change and learning is exciting to you, and you thrive in ambiguous, startup environments You’re analytical. You let data win arguments. You are a data-first problem solver and you have experience using Excel or Google Sheets, and Sigma to analyze data, including using basic formulas and creating pivot tables. You have 2+ years’ experience: In Operations, Warehouse Logistics, Retail Management, Fulfillment, or related field You have a college degree, or relevant professional work experience You have flexibility in your schedule. As the leader of the site, you will need to ensure your team and the site is fully supported, requiring some late night and weekend availability. Compensation Actual compensation within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Base salary is localized according to employee work location. DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package for all regular employees, that includes paid time off, paid parental leave, wellness benefit and several paid holidays. Additionally, for full-time employees, DoorDash offers medical, dental, and vision benefits, disability and basic life insurance, an RRSP including an employer match, and a mental health program, among others. To learn more about our benefits, visit our careers page here. The base pay for this position ranges from our lowest geographical market up to our highest geographical market within British Columbia. $52,000—$74,000 CAD About DoorDash At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more. Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. If you need any accommodations, please inform your recruiting contact upon initial connection.

Responsibilities

Lead the local warehouse team and ensure smooth day-to-day operations while upholding quality and efficiency standards. Own the operations of the DashMart warehouse, managing scheduling and labor budgets to meet site-level metric goals.