JOB DESCRIPTION

Are you enthusiastic about leading teams to success and providing outstanding customer service? If so our Assistant Site Manager position at ZIPS Car Wash located at 5615 Kingston Pike Knoxville, TN, is the perfect position for you! As our Assistant Site Manager, you will oversee the smooth daily operations of the car wash and support the entire car wash experience. You will collaborate closely with site leadership to train the team, drive and deliver exceptional customer service, and achieve business goals!

Starting pay for this position is: + Bonus & Commission Pay!

• Pay may vary based on experience.

SKILLS & QUALIFICATIONS

• 1 year of experience leadership in sales or customer service in a professional or personal capacity
• Ability to work retail hours including days, nights, weekends, and special events in a fast-paced work environment
• High School Diploma or Equivalent
• Preferred: Associate degree or higher in business or related field
• Preferred: Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets is desirable
• Preferred: Car Wash experience
  ASMTNKNOE.Kingsto

• Welcome and engage with customers in a warm, friendly manner
• Engage customers and enroll and support our Unlimited Wash Club
• Safely and efficiently load every vehicle with clear hand signals and a smile
• Strive for customer satisfaction by ensuring a thorough and enjoyable wash for all guests
• Conduct daily preventative maintenance program according to schedule
• Conduct equipment repairs pro-actively and troubleshoot problems quickly
• Perform cleaning procedures of the tunnel and equipment daily
• Maintain appearance of outside landscaping and ensure all vacuums are functioning
• Ability to open and close site and facilitate daily operations
• Provides ongoing coaching, training, and motivation to team members as needed to achieve sales goals and highest standards of customer service
• Ensure all paperwork is completed accurately and submitted on time on days and shifts managed