Assistant Spa & Fitness Manager at Minor International

, South Huvadhu Atoll, Maldives -

Full Time

Start Date

Immediate

Expiry Date

19 Jan, 26

Salary

0.0

Posted On

21 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Spa Operations, Guest Experience, Team Management, Sales, Marketing, Fitness Management, Customer Service, Hygiene Standards, Inventory Management, Training, Communication, Problem Solving, Leadership, Scheduling, Safety Compliance, Wellness Programs

Industry

Hospitality

Description

Company Description Minor Hotels is an international hotel owner, operator, and investor with a portfolio of more than 536 hotels in operation. Minor Hotels passionately explores new possibilities in hospitality with a diverse portfolio of properties designed intelligently to appeal to different kinds of travelers, serving new passions as well as personal needs. Through our Anantara, Avani, Oaks, Elewana, Tivoli, NH Hotel Group, Four Seasons, St. Regis, Marriott, and Minor International properties, across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe, and South America. Avani Hotels & Resorts is a vibrant upscale brand offering relaxed comfort and contemporary style. Avani was launched in response to an increasingly influential group of discerning travelers who appreciate stylish design and excellent service, but also demand great value. Avani hotels are designed for the way we travel now. And we think it’s all about balance. Balance between coolness and kindness, between design and function, and between service and privacy. Avani+ is an uplifted extension of the Avani brand with Avani+ Fares being one of few within the brand and is the first such branded resort in the Maldives The resort will have 200 keys and multiple F&B outlets as well as Spa, Recreation Diving and Water Sports Facilities Avani teams pride themselves as Open-minded, Upbeat and Genuine. Job Description Operations & Guest Experience • Support the Spa & Wellness Manager in daily spa operations to ensure smooth and efficient delivery service. • Supervise spa receptionists, therapists, wellness instructor and Spa Attendant, ensuring service standards are consistently maintained. • Handle guest inquiries, feedback, and complaints professionally and promptly. • Monitor therapist schedules, treatment room allocations, and daily spa bookings. • Ensure spa cleanliness, hygiene, and ambiance are maintained according to brand standards. • Manage daily opening and closing procedures. • Assist in handling overbookings and VIP guest arrangements. • Ensure all spa products and equipment are in good condition and properly stocked. Administration & Financials • Assist in preparing daily, weekly, and monthly spa reports. • Support in monitoring and achieving revenue targets and KPI goals. • Manage stock control, product usage, and monthly inventory checks. • Ensure accurate billing, cash handling, and adherence to accounting procedures. • Maintain all necessary records such as attendance, rosters, and training logs. Sales, Marketing & Training • Promote spa treatments, memberships, and retail products to increase revenue. • Support marketing initiatives, promotions, and special spa events. • Conduct regular team briefings and motivate staff to achieve upselling targets. • Provide on-the-job training and ensure all team members follow SOPs and brand standards. Leadership & Team Management • Assist in staff scheduling, performance evaluations, and disciplinary actions when necessary. • Ensure positive communication and teamwork among spa staff. • Maintain professional grooming standards and behavior within the team. FITNESS MANAGER – KEY DUTIES AND RESPONSIBILITIES Gym Operations • Oversee daily operations of the gym to ensure all equipment and facilities are clean, safe, and well-maintained. • Conduct opening duties in the morning and ensure the gym is ready for guest use before opening hours. • Regularly inspect gym machines and equipment, reporting any faults or maintenance needs immediately. • Maintain hygiene standards and ensure all cleaning and sanitation protocols are followed. • Ensure towels, water, and amenities are available and replenished as needed. Guest Interaction & Assistance • Greet guests warmly and provide assistance with gym equipment and usage. • Offer guidance on safe and effective exercise techniques to guests. • Conduct fitness orientations and basic consultations for new guests alongside with Recreation Manager. • Maintain a professional and approachable demeanor, ensuring all guests feel comfortable and supported during their workout. Safety & Compliance • Monitor the gym area continuously during operating hours to ensure guest safety. • Enforce gym rules and regulations respectfully to maintain order and safety. • Ensure first aid readiness and immediate response in case of any incident. • Follow all company health and safety procedures, including emergency protocols. Administration & Reporting • Handling maintenance issues, incidents, or guest feedback. • Monitor and manage inventory of gym towels, water bottles, and other supplies. Coordination & Team Support • Work closely with the Recreation Manager to support overall wellness programs when required. • Collaborate with Recreation Manager for Fitness Activities which should be done by both Recreation Manager and Fitness Manager. • Communicate effectively with management regarding any operational updates or guest concerns. Professional Standards • Maintain professional appearance and punctual attendance, particularly for morning operations. • Uphold Avani+ brand standards in guest service, communication, and behavior. • Demonstrate enthusiasm for wellness, fitness, and guest engagement. Additional Information We are Upbeat - We are Open-Minded - We are Genuine

Responsibilities

The Assistant Spa & Fitness Manager supports daily operations of the spa and gym, ensuring high service standards and guest satisfaction. Responsibilities include supervising staff, managing schedules, and promoting wellness programs.