Assistant SPA Manager at Accor

Dubai, Dubai, United Arab Emirates -

Full Time

Start Date

Immediate

Expiry Date

17 Dec, 25

Salary

0.0

Posted On

18 Sep, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Spa Operations, Team Leadership, Guest Experience, Strategic Planning, Sales Promotion, Coaching, Collaboration, Scheduling, Training, Performance Monitoring, Service Excellence, Analytical Thinking, Attention to Detail, Motivation, Problem Solving

Industry

Hospitality

Description

Company Description The iconic Queen Elizabeth II (QE2) is a historic gem and the only floating hotel in Dubai. The hotel features 447 distinctive rooms. A one-of-a-kind entertainment destination, rich in history where the past is relived in the luxury of today. Guest experience is a true British heritage and history with a visit to one of the world's most celebrated ocean liners, now permanently docked in the new marina at Dubai's Port Rashid in the UAE. Job Description As a Assistant SPA Manager, you will lead the SPA operations to drive success through strategic leadership and ensure exceptional guest experiences. What you will be doing: • Oversee and manage all day-to-day spa operations to meet business objectives. • Develop long-term strategies, performance benchmarks, and standards to deliver consistent high-quality service. • Promote teamwork and a collaborative environment, placing emphasis on service excellence. • Provide direction, coaching, and motivation to team members, setting clear expectations and goals. • Participate in hotel leadership meetings and cross-department collaboration. • Create and manage staff schedules aligned with business demands, special events, and operational priorities. • Ensure all team members are trained to the highest standard. • Promote and sell spa services and treatments to maximize revenue. • Monitor individual retail performance, providing coaching and incentives to drive sales. • In collaboration with other key departments, plan and execute spa promotions and seasonal packages, evaluating success and ROI. Qualifications Minimum experience of two years in a similar role in a luxury hotel. • Proven team leader with a high level of energy and motivation and a proven track record of living the company’s values. • You’re a strong team leader, a natural at managing and inspiring others in a way that gets the best out of them. • You combine analytical and methodical thinking with high attention to detail and a solution-focused approach.

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Responsibilities

The Assistant SPA Manager will oversee and manage all day-to-day spa operations, ensuring exceptional guest experiences and driving success through strategic leadership. Responsibilities include developing long-term strategies, promoting teamwork, and managing staff schedules.