Assistant Spa Manager at Brasada Ranch

Powell Butte, Oregon, United States -

Full Time

Start Date

Immediate

Expiry Date

26 Sep, 26

Salary

27.0

Posted On

28 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Supervisory Experience, Retail Management, Microsoft Excel, Microsoft Word, POS Systems, Time Management, Multi-tasking, Communication, Problem Solving, Inventory Management, Staff Scheduling

Industry

Hospitality

Description

Love What You Do, Everyday. Picture this: Going to work and stepping into 1800 acres of natural beauty, amid the rolling hills and rugged high desert of Central Oregon. Each day, you're surrounded by panoramic views of the towering Cascade Peaks while being a part of a passionate, award-winning hospitality team. Working alongside other top-of-their-game individuals, you'll be dedicated to delivering, creating, and celebrating extraordinary guest experiences in an awe-inspiring setting. The Perks The views are pretty incredible. So are the people who work here. Our team truly is the heart and soul of Brasada Ranch, and they're the reason we win awards like Conde Nast Traveler's Best Resort in the Pacific Northwest for 3 years in a row. We know our people are instrumental to our success, so we offer competitive pay, great staff perks, and a culture that encourages fulfillment at work and in life. That's why Brasada Ranch is proud to offer our employees the following benefits: Medical, Dental and Vision company sponsored benefit package available to full-timeemployees 401k with companymatch Tuition reimbursementprogram Free golfprivileges Seasonal Family Pass to the athleticcenter Employee discounts at all restaurants, spa services, andretail One complimentary trail ride with BrasadaTrails Not to mention, a variety of company-wide celebrations, like our end-of-season bash, holiday party, and scramble golf tournament/BBQ. Plus, a few generous raffles thrown in for good measure. Role Description As a member of our spa team, you will work with and be a part of a close knit family that look out for each other and thrive as a team. You will help maintain a calming atmosphere for all guests on their getaway and use that same sense of calm to focus your energy to a stress-free work environment. The Spa Assistant Manager is a key leadership position that supports the Spa Manager in the day-to-day management of all Spa Brasada operations. This includes overseeing the reception area with the ability to check guests in and out, answering phone calls, assisting guests with questions regarding spa services and products, and booking all appointments. The Spa Assistant Manager will also assist the Spa Manager with operational tasks such as inventory, stocking and maintaining an exceptional level of cleanliness throughout the Spa. The ideal candidate is solution oriented and has the ability to work independently, and also loves being the go-to person for both their team members and guests. General Responsibilities Properly open and close spa each day according to Standard Operating Accurately book, change, and cancel spa appointments. Ensure staffing levels are appropriate forthe day's Provide detailed descriptions of spa treatments, packages, services, facility features and hoursof operation. Oversees all areas within the Spa including retail, locker rooms, inventory, operation supplies, andvendor management. Assist Spa Manager with Team scheduling and Assist Spa Manager withinventory Care and general upkeep of the spa locker rooms, folding laundry, restocking Handle guests' questions and concerns professionally and Provide accurate, appropriate and immediate responses to all requests by guests, ensuringcomplete guest Be a leader to Spa Team members and ensure high motivation, provision of high-quality serviceand ongoing Maintain a clean; safe, fully stocked and well organized work Develop ability to work without constant direct supervision and remain at assigned post forextended periods of Communicate to management any and all occurrences involving staff or guests in the spa thatrequire attention. Perform additional responsibilities and duties as Skills/Traits Minimum of 2 years experience customer service 1-2 years of supervisoryexperience Prior retail experience Computer competency to include- excel, word, POS (Jonas,Booker) Experience working in a Private Resort setting Time management skills Must be detail-oriented and have ability tomulti-task. Ability to be efficient and productive in a fast-paced Enjoy working with people and possess a friendly and outgoing Excellent communication, listening and problem solving Must be efficient and Licensed Massage Therapist or Esthetician highly If you want to work alongside talented people to deliver extraordinary guest experiences in an awe-inspiring setting, we want to hear from you. Apply today at https://www.brasada.com/careers/

Responsibilities

Supports the Spa Manager in daily operations, including overseeing the reception area, booking appointments, and managing guest inquiries. Responsible for maintaining facility cleanliness, managing inventory, and leading the spa team to ensure high-quality service.