Assistant Station Leader - Airline Crew Transportation at Skyhop Global

Durham, North Carolina, United States -

Full Time

Start Date

Immediate

Expiry Date

11 Oct, 26

Salary

0.0

Posted On

14 Jul, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Workforce Planning, Staffing, Scheduling, DOT Compliance, Performance Management, KPI Monitoring, Recruiting, Onboarding, Problem Solving, Decision Making, Operational Efficiency, Customer Service, Safety Management, Logistics Coordination, Team Coaching

Industry

Airlines and Aviation

Description

Description Join Our Team at SkyHop Global – Assistant Station Manager SkyHop Global, a rapidly growing leader in ground transportation, is looking for a hands-on Assistant Station Manager to help oversee operations at our Morrisville location. If you excel in a fast-paced, 24/7/365 environment, have leadership experience, and are passionate about delivering exceptional service, we want to hear from you! Job Summary As an Assistant Station Manager, you will be instrumental in ensuring efficient transportation operations, on-time service, and top-tier customer satisfaction. You will assist in overseeing daily operations, staffing, compliance, and safety initiatives, all while fostering a positive and accountable work culture. Key Responsibilities Lead, coach, and support station team members to ensure safe, efficient, and reliable day-to-day operations in a 24/7 transportation environment. Oversee transportation operations across one or more locations, ensuring on-time service, operational efficiency, and exceptional customer service for airline partners. Manage workforce planning, staffing, scheduling, attendance, overtime, and performance to meet operational demands while maintaining compliance with company policies and labor guidelines. Foster a culture of safety, accountability, teamwork, and continuous improvement by ensuring compliance with DOT regulations, airport requirements, and company policies and procedures. Recruit, interview, onboard, train, coach, and develop team members; conduct performance evaluations and address performance concerns through coaching and corrective action, as appropriate. Monitor key performance indicators (KPIs), operational metrics, and service levels, proactively identifying opportunities to improve productivity, quality, and customer satisfaction. Ensure accurate and timely documentation related to vehicle inspections and maintenance, scheduling, licensing, regulatory compliance, incidents, and operational reporting. Requirements Two (2) to three (3) years of leadership or supervisory experience in transportation, aviation, logistics, hospitality, retail, or another fast-paced, service-oriented environment preferred. Demonstrated leadership skills with the ability to motivate, coach, develop, and hold team members accountable for achieving operational and service goals. Ability to support a 24/7/365 operation, including flexibility to workdays, evenings, nights, weekends, holidays, and respond to operational needs as required. Strong problem-solving, decision-making, and organizational skills, with the ability to effectively manage multiple priorities in a dynamic environment. Ability to safely perform the essential functions of the position, including lifting and moving items weighing up to 75 pounds, with or without reasonable accommodation, and working in both indoor and outdoor environments under varying weather conditions. Must possess and maintain a valid driver's license and meet the Company's motor vehicle and insurance eligibility requirements. Ability to regularly report to and support operations. Benefits Medical, Dental, Vision, Disability, Accident, and Term Life Insurance Supplemental Benefits 401(k) Plan with Company Match Paid Sick Time Holiday Pay Competitive Pay with Growth Opportunities $500 Employee Referral Bonus

Responsibilities

Oversee daily transportation operations at the Morrisville location to ensure on-time service and high customer satisfaction for airline partners. Lead and develop the station team while maintaining compliance with DOT regulations and company safety policies.