Assistant Store Manager-Ballantyne East Store at Goodwill Industries of the Southern Piedmont

Charlotte, North Carolina, United States -

Full Time

Start Date

Immediate

Expiry Date

23 Jul, 26

Salary

20.95

Posted On

24 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Retail management, Team leadership, Staff training, Inventory management, Financial reporting, Customer service, Donor relations, Recruitment, Onboarding, Conflict resolution, Operations management, Merchandising

Industry

Non-profit Organizations

Description

Description About Us At Goodwill, we believe in the power of work to change lives. Our retail stores and donation centers support our mission by generating revenue to fund job training, employment placement services, and other community programs. We offer: Starting pay of $20.95/hour Annual merit increases & production bonuses Free career development and skill-building classes Generous employee discounts Full-time benefits including medical, dental, vision, paid time off, and tuition reimbursement Join a team where your work creates meaningful change. ________________________________________ What You’ll Do As an Assistant Store Manager, you'll help lead the daily operations of a Goodwill retail store and donation center. You’ll support the Store Manager in creating a positive, productive environment for both customers and employees. Your key responsibilities include: Lead store activities to ensure strong sales and production performance Support recruitment, interviewing, hiring, and onboarding of new team members Train and develop staff in alignment with company standards Review and verify daily sales reports, deposits, and financial procedures Coordinate product flow and shipments to ensure inventory meets sales goals Open and close the store, manage deposits, and secure the building Provide excellent customer and donor service, including resolving complaints Supervise the processing of donated goods to ensure quality and sales readiness Organize and rotate merchandise by category and color Encourage team motivation through communication and performance feedback Report maintenance needs and safety concerns to store leadership Act as Store Manager in their absence ________________________________________ Requirements What We’re Looking For A natural leader with strong organizational skills and a passion for retail operations and team development. You’re customer-focused, hands-on, and thrive in a fast-paced environment. Requirements include: High school diploma or GED At least 2 years of retail management experience (or equivalent education/experience) This job keeps you engaged and active! Most of the time, you'll be talking, listening, standing, or walking. You'll frequently use your hands, reach, push, and pull. Occasionally, you may sit, kneel, stoop, throw, or twist. Regularly lifting up to 10 pounds, with occasional lifts up to 50 pounds, is required. Strong close, color, and depth vision are essential. Some local travel is involved.

Responsibilities

The Assistant Store Manager leads daily retail and donation center operations while supporting the Store Manager in staff development and performance. Key duties include managing financial reports, overseeing inventory flow, and ensuring excellent customer and donor service.