OPPORTUNITY OVERVIEW

To support our retail store operations, we are seeking a highly skilled, experienced Assistant Store Manager that will drive operational excellence, with hands on leadership and guidance for our store soon to be relocated.

JOB SUMMARY:

The Assistant Store Manager is responsible for supporting the Store Manager in the day-to-day operations of the retail footwear store. This includes managing staff, ensuring excellent customer service, achieving sales targets, maintaining inventory, and upholding store standards.

QUALIFICATIONS:

• Education: High school diploma or equivalent; college degree preferred.
• Experience: Minimum of 2 years of retail management experience, preferably in footwear.
• Skills: Strong leadership, communication, and interpersonal skills. Proficient in Microsoft Office and retail management software.
• Attributes: Customer-focused, detail-oriented, and able to work in a fast-paced environment. Flexible schedule, including weekends and holidays.
  Job Types: Full-time, Permanent

Application question(s):

• Must have a minimum of 2 years of retail management experience (preferably in footwear.)

Work Location: In perso

• Assist in recruiting, training, and developing store staff.
• Supervise and motivate employees to perform at their best.
• Schedule staff shifts and manage time-off requests to ensure adequate coverage.
• Conduct performance evaluations and provide feedback.
• Address employee concerns and resolve conflicts.
• Ensure the team delivers outstanding customer service.
• Handle customer complaints and issues professionally.
• Train staff on customer service best practices and product knowledge.
• Maintain a clean, organized, and inviting store environment.
• Assist in setting and achieving sales targets.
• Monitor and analyze sales performance and implement action plans for improvement.
• Execute promotional campaigns and suggest marketing strategies to increase sales.
• Ensure accurate cash handling and manage store funds.
• Oversee inventory levels and ensure stock is maintained at optimal levels.
• Conduct regular stock checks and manage discrepancies.
• Coordinate with the Store Manager and suppliers for stock replenishment.
• Maintain accurate records of inventory and sales.
• Ensure the store is visually appealing and adheres to brand standards.
• Implement visual merchandising plans and promotional displays.
• Monitor and adjust product placement to maximize sales.
• Ensure compliance with company policies and procedures.
• Maintain store security and safety standards.
• Oversee store opening and closing procedures.
• Prepare reports on sales, staff performance, and other operational metrics.
• Ability to stand for extended periods.
• Ability to lift and move merchandise, typically weighing up to 50 pounds.
• Comfortable climbing ladders and performing tasks that require physical exertion.