This is a unique chance to step into a leadership role with a forward-thinking cannabis retailer that believes in the power of education, community, and connection. As Assistant Store Manager, you’ll play a vital role in shaping both the guest and team experience in one of their central Vancouver based locations. This role is perfect for a driven retail leader who thrives in dynamic environments and is passionate about supporting others - whether that’s helping guests make informed decisions or coaching team members toward their full potential. You’ll work closely with the Store Manager to ensure operational excellence, regulatory compliance, and team development, all while contributing to a workplace culture built on inclusion, respect, and ongoing learning. The ideal candidate brings retail leadership experience, a sincere interest in the cannabis space, and a people-first mindset.

DESCRIPTION

• Lead Daily Operations

Oversee the day-to-day functions of the store, ensuring smooth operations, high team engagement, and consistent execution of service standards.

• Elevate the Guest Experience

Engage customers with professionalism and warmth, understand their needs, and provide informed recommendations that help them feel confident in their choices.

• Support and Develop the Team

Assist in hiring, onboarding, and training new employees, while providing real-time coaching and performance feedback to build a high-functioning, motivated team.

• Ensure Regulatory Compliance

Maintain full awareness of current cannabis laws and ensure all store operations are aligned with compliance requirements, including ID verification and product handling protocols.

• Drive Sales and Results

Monitor store-level KPIs, review sales and inventory reports, and work with the Store Manager to identify areas of opportunity. Communicate business insights clearly and regularly to the team.

• Champion Store Standards

Uphold a clean, safe, and welcoming environment at all times—one that aligns with both provincial regulations and internal expectations for presentation and professionalism.

• Handle Challenges with Care

Resolve customer concerns thoughtfully and in alignment with store values. Support the General Manager in fostering a positive, solutions-focused workplace culture.

REQUIREMENTS

• Valid Selling It Right certification
• 1+ years of experience in a supervisory or management role, preferably in retail, hospitality, or cannabis
• A genuine interest in cannabis and a desire to stay informed as the industry evolves
• Strong leadership and communication skills, with a track record of coaching others effectively
• Ability to handle multiple priorities while maintaining attention to detail
• Comfortable working evenings, weekends, and holidays as needed
• Team-oriented with a passion for delivering memorable guest experiences

Please refer the Job description for details