ROCCO DISCOVERED EMPOWERMENT WORKING AT TJX

Being listened to and feeling respected is something everyone wants, and that’s certainly true of Rocco’s experience as a leader in our stores. We want our people to take pride in their work and we empower them to make decisions to go above and beyond!

It’s safe to say, there’s no shortage of variety in what we do. Here are some key responsibilities of the role:

• Overall accountability to support store sales results, expense management, reduce shrink and damages by managing assigned area that may include merchandising and presentation, backroom, frontline, cash office, customer service, markdowns, scheduling, shipping and receiving; direct accountability for recruitment, training and Associate development, performance and acts as a role model on delivering positive Associate and customer experience in Store
• Provides input on succession plans to meet future needs; includes ensuring each Associate has a development plan that supports their growth and career aspirations
• Communicate and execute action plans to Associates on upcoming projects, targets, priorities, company initiatives, events, promotions or any other store initiatives; implement changes to Store floor plans as needed
• Accountable to support established store sales, expense targets and customer service metrics by implementing strategies with impact to store payroll, store budgets, loss prevention and improving customer service
• Support competitive analysis of other retailers on merchandise mix, inventory levels, customer demographics when sales have been impacted due to cannibalization, market or competition changes to inform recommendations to District Managers and Business Development teams
• For a closer look into the Assistant Store Manager role, click HERE