Assistant Store Manager at District Council of Madison Inc., Society of St. Vincent de Paul

Waunakee, Wisconsin, United States -

Full Time

Start Date

Immediate

Expiry Date

06 Jan, 26

Salary

0.0

Posted On

08 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Training, Supervision, Coaching, Cash Handling, Project Management, Problem Solving, Communication, Teamwork, Safety Management, Human Resources, Organizational Skills, Cultural Competency, Customer Service, Time Management, Conflict Resolution, Inventory Management

Industry

Civic and Social Organizations

Description

Description JOB SUMMARY: The Assistant Store Manager helps the Store Manager oversee employees and daily operations at the thrift store, ensuring the facility's productivity and profitability. This position involves coordinating staff assignments, providing training, and fostering a positive atmosphere to enhance team morale. ESSENTIAL DUTIES and RESPONSIBILITIES: Assist in training, supervising and coaching store personnel while implementing Store Sales Policies established by the Store Committee and BOD and work rules outlined in the Employee Handbook Make discipline recommendations to the Store Manager & SDRO/ADRO Manages departmental structure, development, and proper stocking and rotation of all thrift store merchandise Maintains proper cash handling and point-of-sale procedures Plans and manages projects related to departmental functions with the Store Manager Manages and supports change with direct reports Respond creatively and effectively to the challenges of running a profitable facility through sales promotions and expense control. Maintain a pleasant, professional, service-oriented environment by modeling expected behavior for other employees and promoting a sense of teamwork and good morale among the staff Make reasonable attempts to solve problems arising from customers, volunteers, clients, donors, and staff while utilizing de-escalation skills. Any unresolved problems or policy violations are to be referred to the Store Manager and SDRO/ADRO and/or reported to HR as outlined in the employee handbook Monitor staffing levels and make recommendations for hiring new employees to the SDRO/ADRO. All offers of employment must have specific authorization by the Senior Director of Retail Operations Capable of making accurate judgments of acceptable items for resale-based donation acceptance list and current needs of the store Capable of handling, loading, and unloading donated items and production, including furniture, boxes, bags, pallets, and other miscellaneous large items Assist the Store Manager with employee reviews and formal coaching expectations Communicate and represent the interests and needs of the store to the Store Manager Act as a champion of safety in the workplace, supporting programs, training, and tools that keep employees engaged in safety initiatives, effectively meeting compliance requirements and communicating issues or hazards to Senior leadership Communicate facility maintenance problems to the Store Manager and Facilities Manager to provide a safe and clean working environment that complies with all state and local building and fire codes Work with the Safety Manager to implement safety policies through training, reporting safety hazards, and correcting unsafe employee practices Attend management meetings as scheduled by the Senior Director of Retail Operations/Associate Director of Retail Operations in the Store Manager's absence Work hand in hand with staff to maximize production efficiencies and promote a spirit of teamwork within the store Actively contributes to a more equitable and inclusive organization Build authentic relationships across lines of difference, such as race, ethnicity, sexual orientation, class, ability, gender identity, citizenship status, or other identities Play an integral role in fostering a culture of equity and inclusion within the organization. Responsible for completing other duties/responsibilities as assigned by the Store Manager Other Primary Duties – Human Resources & Leadership Provide Human Resources support and information to directors, managers, and staff Collaborate with staff on human resource projects and other committees Assist the Store Manager in payroll preparation – employee scheduling, approving PTO requests, keeping accurate time records, and documentation in accordance with the Attendance Policy. Noting FMLA, Sick time, and reasons for absence or lateness in the timecard Assist staff with requests and questions regarding Paylocity or applicable HRIS platform Support efforts to create a more inclusive and equitable organization. Participating in teamwork and collaboration, listening, fostering dialogue, and facilitating joint problem-solving while supporting an inclusive and equitable organization Adhere to the Safeguarding Policy by ensuring timely completion of mandatory training, staying updated on relevant training modules, and undergoing the necessary background checks to maintain compliance Requirements QUALIFICATIONS & KEYS TO SUCCESS This position requires frequent communication and assistance among numerous departments. Therefore, this individual must: Be able to exercise superior judgment skills with the ability to work independently, manage multiple projects despite interruptions and can adapt to ever-changing needs and priorities Possess the ability to solve various problems of moderate scope and complexity and contribute to projects and goals Be able to function in a professional business environment, have strong professional communication skills and provide a high level of confidentiality Strong organizational skills and ability to set priorities and meet deadlines Demonstrate the ability to communicate and effectively interact with people across cultures, ranges of ability, ethnicities, and races. Display a willingness to communicate and interact effectively with individuals from diverse cultures, varying abilities, ethnicities, and races Demonstrate the implementation of best practices as required by the SVdP Safeguarding policy when interacting with children and vulnerable adults For the safety of the clients SVdP serves and as per the Safeguarding Policy, this position requires successfully completing a criminal background check ESSENTIAL REQUIREMENTS Experience with Counterpoint or a similar POS system, Windows operating systems, Microsoft Office Suite and Google applications and typing 55 words per minute is required Demonstrated success working in a collaborative, team-oriented environment Continual learner, willing to seek additional opportunities to gain experience, knowledge and skills. Must manage deadlines well, planning and fulfilling responsibilities with minimal direction The employee must have a valid driver’s license and reliable personal transportation Ability to pass a pre-employment drug screen with a safety-sensitive position PHYSICAL AND MENTAL REQUIREMENTS The mental and physical requirements described here are representative of those that must be met by an individual to successfully perform the essential functions of this position. While performing the duties of this job: The employee must be able to follow instructions and work autonomously on assigned job duties While performing the duties of this job, the employee is often required to sit, talk and/or hear, and/or use hands to type, handle, or touch objects, tools, or controls Specific vision abilities this job requires include close vision and the ability to adjust focus This position requires the ability to effectively communicate a wide variety of information to employees, customers, and clients. Good listening, verbal and written skills are required This position requires the ability to perform mathematical calculations necessary to manage a retail business, the ability to prioritize and execute responsibilities, and the critical thinking skills necessary for good decision-making This employee must have the ability to work with a culturally and socially diverse population as represented by the employees, customers, and clients of the Society of St. Vincent de Paul Employees must regularly lift and/or move up to 25 pounds without assistance and occasionally lift/move up to 50 lbs. with assistance from equipment or another person Employee must be able to fulfill schedule requirements and work assigned shifts consistently and reliably An individual in this position must be able to perform the essential duties and responsibilities listed above successfully. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this position. The working environment of the Thrift stores and Processing Center may contain dust, debris or allergens commonly associated with all manner of pre-owned clothing, furniture and household goods. Certain areas of the facilities are only partially climate-controlled. NON-DISCRIMINATION POLICY The District Council of Madison, Inc., Society of St. Vincent de Paul does not and shall not discriminate in our employment, services and volunteerism on the basis of age, race, color, disability, marital status, sex, sexual orientation, national origin, ancestry, arrest record, conviction record, military service, or use or nonuse of lawful products off the employer’s premises during non-working hours, or any characteristic protected by applicable local, state and federal law. We are committed to providing an inclusive and welcoming environment for all members of our staff, clients, volunteers, and vendors. Although the District Council of Madison, Inc., Society of St. Vincent de Paul does not generally consider religion in either hiring or the services it provides, because we are a Catholic charity, requiring liaison with the Catholic Church and its members, certain positions involving such liaisons are reserved for members of the Catholic Church. The District Council of Madison, Inc., Society of St. Vincent de Paul reserves the right to consider whether the conduct reflected in a criminal conviction demonstrates an incompatibility with the responsibilities of the specific job for which an applicant is applying. FULL-TIME JOB BENEFITS Medical, dental, and vision insurance options Free long-term disability and term life insurance Voluntary short-term disability and life insurance coverage available Employee 403(b) retirement savings plan and an employer-sponsored SEP-IRA Employee assistance program Generous paid time off (PTO) and paid sick time off EQUITY St. Vincent de Paul has a vision for a deeply inclusive environment for our membership, staff, and volunteers. To foster a culture of belonging while providing equitable service delivery above and beyond Equal Opportunity requirements, SVdP candidates must be committed to cultural competency growth and work within diverse teams. SVdP is an Equal Opportunity Employer. Full-time: 40 hours per week Schedule Requires: Flex schedule aligned with store operations, nights and weekends required

Responsibilities

The Assistant Store Manager assists the Store Manager in overseeing employees and daily operations at the thrift store, ensuring productivity and profitability. This includes training staff, managing merchandise, and maintaining a positive work environment.