Assistant Store Manager - Essilorluxottica Chalhoub at Qureos Inc

Riyadh, Riyadh Region, Saudi Arabia -

Full Time

Start Date

Immediate

Expiry Date

21 May, 26

Salary

0.0

Posted On

20 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Sales Performance, Team Leadership, Operational Standards, Team Motivation, Scheduling, CRM Database, Visual Merchandising, Stock Replenishment, Onboarding, Training, Mentoring, Compliance, Communication, Interpersonal Skills

Industry

technology;Information and Internet

Description

Key accountabilities and responsibilities: As an Assistant Store Manager at EssilorLuxottica Chalhoub, you will support the Store Manager in leading all aspects of store operations. Your primary focus is to ensure excellent customer service, drive sales performance, coach and develop the team, and maintain high operational standards. You will play a key role in motivating the team and supporting the overall business goals while stepping in as the acting manager when needed. Key Responsibilities Support the Store Manager in executing the store’s action plan and achieving sales targets and KPIs. Act as a role model by delivering exceptional customer service and representing the brand’s image, values, and philosophy. Drive daily team motivation, provide on-the-floor guidance, and ensure seamless operations throughout all store zones. Support in team scheduling, shift planning, and ensuring proper floor coverage during peak hours. Maintain a customer-centric approach by building strong relationships and leveraging the store’s CRM database to identify selling opportunities. Stay updated on trends, product knowledge, and competitor activity, and actively share insights with the Store Manager. Support visual merchandising activities and stock replenishment in line with brand guidelines. Assist in onboarding, training, and mentoring new and existing team members. Participate in regular performance check-ins and support the implementation of individual development plans. Support in ensuring that all operational, safety, legal, and compliance procedures are followed. Actively contribute to creating a positive and inclusive store culture, promoting trust, respect, and open communication. Handle customer concerns or issues in a professional and solution-oriented manner. Step in for the Store Manager during absences or delegated responsibilities. Are you? Passionate about people development and retail excellence KPI and performance-focused with strong commercial awareness Confident in leading daily floor operations Committed to continuous learning and personal growth Solution-driven and customer-obsessed Motivated by working in a dynamic, fast-paced environment Requirements: Minimum of 3 years in optical retail. Demonstrated experience in team coordination or floor leadership Strong interpersonal and communication skills Proficiency in English; Arabic is an advantage

Responsibilities

The Assistant Store Manager supports the Store Manager in leading all store operations, focusing primarily on ensuring excellent customer service, driving sales targets, and coaching the team. This role involves acting as a role model, providing on-the-floor guidance, and stepping in as the acting manager when necessary.