Assistant Store Manager at Family Life

Beaumaris, Victoria, Australia -

Full Time

Start Date

Immediate

Expiry Date

02 Sep, 26

Salary

0.0

Posted On

04 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Retail Management, Cash Handling, Merchandising, Inventory Management, Team Leadership, Point Of Sale Systems, Microsoft Office, CRM, Time Management, Organizational Skills, Stakeholder Networking

Industry

Non-profit Organizations

Description

Position Assistant Store Manager Team Social Enterprise Role Classification General Retail Award level 6 Employment Type/Hours Permanent, Part-time Location Bayside Opportunity Stores, Black Rock, Brighton and Elwood Reports To Store Manager Effective Date June 2026 Overview of Program Family Life operates a number of opportunity shops and a warehouse, with the purpose of raising funds for the organisation, to enable Family Life to provide quality services to children, young people and families within the community. The opportunity shops and warehouse are supported by a team of dedicated volunteers and the social enterprise program is a key element of Family Life’s approach to building capable and supportive communities. Position Objective The Assistant Store Manager is responsible for performing day to day shop duties in a timely and professional manner as delegated by the Retail Store Manager. The position is also responsible for ensuring shop volunteers are supervised and supported in line with the Family Life Way. Creating a safe, fun and happy environment for customers and volunteers. Key Responsibilities The key responsibilities include but are not limited to: Provide and maintain high levels of customer service to all customers. Effectively communicate with the Store Manager, providing updates on any issues arising from duties. Ensure the store is efficiently and effectively managed, including compliance with relevant policy, procedure and standards. Maintain store layout and merchandising in a visually appealing manner whilst ensuring OHS requirements are met. Open and close the store as required. Cash handling and banking in line with Family Life policies and procedures. Contribute to achieve store revenue & profit targets. Assist with managing store inventory including rotation of stock. Assist the Retail Store Manager with all promotions, VIP nights and events Key Selection Criteria Demonstrated experience in retail, preferably apparel or homewares. Demonstrated customer centric approach to achieving sales targets. Demonstrated digital point of sale system experience and cash handling experience. Proven ability to interact and network positively with a variety of people. Team player, flexible with a positive attitude. Availability to work public holidays when required. Excellent organisational and time management skills. Experience assisting and supporting vulnerable members of the community. Information technology skills, including proficiency in Microsoft Office suite, CRM and point of sales system

Responsibilities

The Assistant Store Manager handles day-to-day shop operations and ensures the store is managed efficiently according to policy. They are responsible for supervising volunteers and maintaining a safe, welcoming environment for customers.