Assistant Store Manager at Flo & Frankie

Auckland, Auckland, New Zealand -

Full Time

Start Date

Immediate

Expiry Date

29 Apr, 26

Salary

0.0

Posted On

29 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Leadership, Sales Growth, Coaching, Training, Problem-Solving, Organization, Fashion Knowledge, Team Motivation, Operational Excellence

Industry

Retail

Description

We’re excited to share two amazing opportunities for passionate and people-focused Assistant Store Managers to join our beautiful Newmarket and Ponsonby boutiques. If you’re an enthusiastic leader who loves creating memorable customer experiences, thrives in a fast-paced retail environment, and enjoys working with fashion, this could be your moment to shine. As our Assistant Store Manager, you’ll help lead and inspire the team while driving operational excellence, delivering exceptional customer service, and building a positive, fun, and empowering store culture. ABOUT YOU: A genuine passion for delivering exceptional service and building warm, authentic customer connections. Supportive leadership skills and the ability to contribute to a positive, enjoyable team environment. Confidence to motivate and encourage the team, helping everyone perform at their best. A results-aware mindset with a focus on supporting sales growth and strong store performance. Experience assisting with coaching and training team members in sales and service. Good problem-solving skills, strong organisation, and a proactive, can-do attitude. A positive, adaptable approach and a willingness to step up to challenges when needed. An interest in fashion and a passion for helping others feel confident and supported. WHAT YOU’LL DO: Lead and motivate the store team to deliver outstanding customer service. Assist with coaching, training, and performance management of team members. Drive sales and help achieve store targets and KPI’s Support day-to-day store operations, including merchandising, stock management, and cash handling. Help create a fun, welcoming, and positive store environment. ABOUT US: Flo & Frankie is a New Zealand, family-owned and run business known for its quality products and warm customer service. Our passion is our people, and we strive to be a part of something meaningful, helping others build self-confidence and feel empowered. We are committed to providing a memorable and personalised experience for our customers, which is reflected in our culture and values, and we’re seeking individuals who share our passion for delivering above-and-beyond service. We pride ourselves on being flexible and supportive, offering great staff benefits and above market pay. As we continue to grow, you’ll be a key part of our story - and we’ll support you to keep growing, too. OUR PERKS: Above market rate, paid hourly for all the awesome work you will do. Being a part of a friendly, down to earth, and supportive team of people who embody our core values and vision Generous staff discounts and achievable super sale bonuses. Fun and supportive culture where everyone is celebrated and receives ongoing rewards and recognition. Ongoing training to ensure you are always up to speed and empowered to be your best self. New Zealand based head office team, who are hands on and show instore presence to support you. Incredible development opportunities that will help you grow both personally and professionally. As we continue to grow, we love to see our people grow too. Access to free and confidential EAP services Opportunity to wear our beautiful Flo & Frankie brands every day!

Responsibilities

Lead and motivate the store team to deliver outstanding customer service while driving sales and achieving store targets. Support day-to-day store operations, including merchandising, stock management, and cash handling.