Assistant Store Manager, Full-time at Goodwill Industries of Greater Grand Rapids

Wyoming, Michigan, United States -

Full Time

Start Date

Immediate

Expiry Date

18 May, 26

Salary

18.0

Posted On

17 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Interpersonal Communication, Customer Service, Donor Assistance, Staff Training, Sales Goal Achievement, Merchandising, Inventory Management, Policy Implementation, Reporting, Cash Handling, Security, Safety Practices, Mission Communication, Mathematical Skills

Industry

Non-profit Organizations

Description

Description Interested in an employer that is interested in you? At Goodwill we offer: Up to 20 paid vacation days in the first year Professional development services, personal support services Tuition reimbursement 401(k) plan with employer match after six months Medical, Dental, Life, Disability and Accidental insurances available 20% discount at the greater Grand Rapids retail stores Goodwill is a values-driven organization where integrity, respect, innovation, stewardship, and excellence guide our decisions and actions. We believe that different experiences and perspectives make us stronger and help us better serve our community. The Assistant Store Manager position starts at $18.00 an hour. Oversee, in concert with the Store Manager, the behavior of all hourly personnel, and be responsible for operating a safe, clean, and friendly place of business. To act in a leadership capacity demonstrating professional behavior and decision making, effective interpersonal communication skills, and setting an example for all Goodwill staff. Provide excellent customer service, including greeting and assisting customers and donors promptly. Address and/or communicate customer and donor concerns to store manager. Along with store manager, ensure full completion of staff training and support opportunities for cross training for all Team Members. Assist store manager in meeting sales and production goals. Maintain merchandising standards in stocking and re-sets, following sizing, categorizing and pricing guidelines. Maintain all backroom operating standards. Assist in implementing and controlling store procedures and Goodwill policy. Accurately complete the daily, weekly and monthly reports on time. Assist in maintaining daily and weekly cash handling and banking procedures. Adhere to established store hours and check security of building upon opening and closing. Ensure store safety and security. Responsible for fulfilling all frontline staff duties as assigned. Follow Goodwill safety practices. Comply with Goodwill attendance and punctuality standards of behavior. Effectively communicate the mission of Goodwill to customers and donors. Promote and support Goodwill activities and initiatives. At Goodwill, we are Changing Lives and Communities Through the Power of Work! Goodwill is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please email hr@goodwillgr.org Requirements Qualifications: High School diploma or equivalent is required. Solid mathematical skills. Some managerial and retail sales experience preferred. Must have valid Driver’s License as well as reliable personal transportation (personal vehicle). Physical/Emotional Demands: While performing the duties of this job, the employee is often required stand, walk, use hands, reach with hands and arms, talk or hear; and occasionally required to sit, climb or balance, stoop, kneel, crouch or crawl, taste or smell and operate computer. The employee must often lift and/or move up to 10 pounds; regularly lift and/or move up to 25 pounds; and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by the job include distance, color, peripheral, depth perception, and ability to adjust focus. Well-developed sense of responsibility and coping ability. Organizational Competencies: All employees are required to uphold the values of Goodwill Industries of Greater Grand Rapids (GIGGR) Integrity, Stewardship, Innovation, Excellence, and Respect. All employees are required to comply with the policies, procedures, and safety program of GIGGR. All employees are required to uphold standards for GIGGR accreditation, including Goodwill Industries International and CARF. Employees are required to follow all state and federal laws and regulations, including but not limited to those related to recipient rights, confidentiality, and the Health Insurance Portability and Accountability Act (HIPAA).

Responsibilities

The Assistant Store Manager will collaborate with the Store Manager to oversee hourly personnel behavior, ensuring a safe, clean, and friendly business operation while demonstrating professional leadership and effective communication. Key duties include providing excellent customer and donor service, supporting staff training, assisting in meeting sales goals, and maintaining merchandising and backroom standards.