Commercial Focus 

• Drive store performance by analysing sales, KPIs, and customer feedback, using insights to make commercial decisions 
• Support the Store Manager in planning and executing effective business strategies that deliver on sales targets 
• Champion visual merchandising and product displays to reflect brand guidelines and maximise commercial impact 

Leadership 

• Support in building, leading and nurturing a diverse, inclusive and engaged team to unlock their full potential and support their development 
• Deliver clear and consistent communication, impactful feedback, and support with regular development conversations 
• Act as a trusted leader and role model, helping to embed our values of Dream, Dare, Care, and Deliver across your team 

Customer Experience 

• Be a Pandora ambassador on the shop floor — bringing deep product knowledge, passion for storytelling, and a commitment to our brand values 
• Inspire your team to create unique, personalised and meaningful moments for customers by role modelling our selling ceremony 
• Take ownership of excellent customer service standards and resolve escalated issues with professionalism and care. 

Store Operations 

• Support in daily operational tasks including rotas, stock control, till operations, and managing security, health and safety, and compliance. 
• Plan staffing levels in line with commercial needs and seasonal trends. 
• Ensure high shop floor standards, smooth stock management, and overall operational excellence. 

The Successful Candidate 

You’ll be a highly capable leader and a passionate team player who thrives in a fast-paced environment. You’ll bring strong people skills, commercial acumen, and an infectious energy that inspires and elevates those around you. 

Prior experience with a leading brand and/or desirable consumer product retailing is preferred. If you are a senior supervisor, or current assistant manager looking for your next challenge then this could be the opportunity for you. 

• Proven experience driving sales and profitability in store 
• A passion for driving a culture of exemplary customer service, with the ability to establish and coach a high-performing team 
• Strong communication and organisational skills with the ability to multitask and prioritise, being adaptable and flexible to changing business needs 
• A positive, can-do attitude with a contagious enthusiasm for Pandora product and core values 
• A growth mindset — someone who thrives on feedback, embraces change, and is always looking to raise the bar 
• A well-presented appearance with a taste for desirable products and a passion for retail  

Why Work With Us? 

Our people are at the heart of our success. We’re committed to unforgettable career progression and offer a rewards package that’s second to none: 

• A highly competitive salary  
• Monthly bonus of 10% if sales targets achieved (with the potential of 20% if stretch targets are achieved!) 
• Generous jewellery uniform allowance to express your style and individuality 
• Employee discount to treat yourself and your loved ones 
• ‘Wear box’ access: Select jewellery to wear each time you’re working 
• Exclusive retail, hospitality, and entertainment discounts via our online benefits platform 
• Free support for you and your loved ones through ‘Retail Trust’ on all things health and wellbeing, financial advice, legal aid, and lots more 
• Parties, incentives and gifts throughout the year 
• Clear career progression and training opportunities, empowering you to grow and succeed 

• If you are looking for a new challenge and feel you have the relevant skills, then don’t miss out! Please click apply to submit your application.