BUSINESS GROWTH SKILLS

• Ability to approach and engage, build rapport, qualify and present options that drive growth and profitability.
• Has an intimate knowledge of their customers and how to maximise their ongoing relationships.
• Delivers a compelling customer experience to maximise the opportunity for retention and satisfaction.
• Deep understanding of the customers end-to-end journey to drive a result.
• Knows how to position the features and benefits of our jewellery assortments.
• Understands key business drivers and how to contribute to the success of Secrets.
• Strong track record of productivity.

SALES & SERVICE SKILLS

• Provides outstanding and consistent customer experiences by adhering to and modelling our customer service and sales standards and our operational policies and procedures.
• Understands Sales Metrics and able to link them to behavioural outputs, our financial systems and processes.
• Expert in Secrets product knowledge including customisation programs and our lab-grown diamond alternatives, collections and jewellery repairs to deliver the best outcome for the customer.
• Demonstrates advanced knowledge of the internal and customer-facing processes and technology systems.
• Ability to assess, troubleshoot and provide solutions to a varying range of scenarios.

YOUR EXPERIENCE:

• Minimum 3 years in the retail or sales industry.
• Leadership experience.
• 2+ years sales experience meeting and exceeding targets and KPIs.
• Can demonstrate career stability and advancement.
• Exceptional multitasking ability, you will juggle priorities to meet deadlines and client expectations.
• To be a “people person” who values the importance of developing strong relationships.
• Demonstrated ability to work within a team.
• A high level of attention to detail.
• Excellent communication, listening and presentation skills.
• Tertiary education is highly regarded.

IF YOU ARE A HIGHLY MOTIVATED, SKILLED SALES PROFESSIONAL THAT WANTS AN UNCAPPED EARNING POTENTIAL AND A FUTURE OPPORTUNITY TO OWN YOUR OWN BUSINESS, APPLY NOW: JARROD@SECRETS-SHHH.COM.

Job Type: Full-time
Pay: From $63,000.00 per year

Benefits:

• Employee discount
• Employee mentoring program
• Professional development assistance

Experience:

• Management: 3 years (Required)

Work Authorisation:

• Australia (Required)

Work Location: In perso

Please refer the Job description for details