Full job description

Preston, VICRetailFull time

Neverland Store is an Australian streetwear retailer that aims to be a go-to destination for product, trend and culture for the youth of tomorrow. Our customer is king, and we aim to always ensure they feel that way through our service, presentation, and experience. We see them like family and have spent the better part of 13 years building the foundation of our brand with this community, which has seen us grow to 30 stores and counting. Streetwear Starts Here and we’re home to some of the best brands in street offering the latest from Kiss Chacey, Nena & Pasadena (NXP), Thrills Co, WNDRR & more!

Are you looking for a role that's more than "just a job"? When you work for Neverland, you are more than just an employee - you are a part of our brand!

We are looking for STORE MANAGER to join our team at NORTHLAND.

As a Neverland Store Manager, you will be responsible for leading your store to success by driving sales, fostering an exceptional customer experience, and inspiring your team to perform at their best.

Key Responsibilities:

• Oversee all aspects of daily store operations, including opening and closing procedures, to ensure smooth and efficient running of the store.
• Implement, uphold, and monitor adherence to all company policies, procedures, and health and safety regulations.
• Lead, coach, and develop the store team to deliver the Neverland customer experience, creating a positive, high-performing, and collaborative work environment.
• Drive sales performance and achieve store budgets through exceptional customer service, effective task delegation, and strong time management.
• Ensure all brand directives, visual merchandising standards, and promotional activities are executed to a high standard and within required timeframes.
• Complete all required weekly and ad hoc reporting, maintaining consistent and proactive communication with your Area Manager.
• Take full ownership of store performance, holding yourself and your team accountable for delivering exceptional results in sales, service, and presentation.

About You:

• Passionate about streetwear, fashion, and creating memorable customer experiences.
• Demonstrated leadership skills with previous experience in a retail management role.
• Strong focus on customer service and driving team performance to achieve sales and KPI targets.
• Commercially minded with the ability to manage operational priorities while motivating your team.
• Visual merchandising experience and an eye for detail to ensure brand presentation excellence.

Full job description

Work Type

Full-Time

Location

Chadstone

Specific Requirements

Do you love our brand and creating memorable shopping experiences? Gorman, the iconic Australian fashion label, seeks a creative and dedicated Assistant Manager.

What We Offer:

• Collaborate with a passionate team inspired by local culture and art.
• Work with a brand known for its bold prints and vibrant colour palettes
• Contribute to a store offering apparel, shoes, kidswear, homeware, and accessories.
• Play a vital role in promoting sustainable fashion.
• Growth opportunities.
• 50% discount on apparel, a yearly clothing allowance, as well as the ability to earn free clothing

Your Responsibilities:

• Support the Store Manager in leading and inspiring the team.
• Assist in driving sales and enhancing customer engagement.
• Maintain the unique Gorman aesthetic and uphold brand standards.
• Contribute to efficient store operations

We're looking for someone who:

• Has previous retail experience (preferred but not essential).
• Has a love for the gorman brand.
• Demonstrates strong communication and teamwork skills.
• Brings a warm and welcoming approach to customer interactions.

Apply now and help bring our bold and offbeat brand to life as an Assistant Manager