ABOUT HALL’S APPLE MARKET

Rooted deeply in the rich soil of Canadian heritage and community spirit, Hall’s Apple Market has been a part of the Brockville community for more than 75 years. Our family run farm believes in the enduring values of local engagement, sustainability, integrity, orchard-to-table excellence, and unparalleled customer service.
We promote Canadian and local values by supporting local suppliers, celebrating our heritage, and contributing to the local economy while serving our customers with pride.

KEY SKILLS AND QUALIFICATIONS

• Passion for delivering exceptional customer service.
• Post-secondary education in business, retail management or a related field.
• Minimum of 3 years of retail supervisory or management experience.
• Proven track record of meeting or exceeding sales targets.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Ability to make data-driven decisions and adapt to changing market trends.
• Easily adopts new software programs, researches and makes recommendations to

improve processes.

• Flexibility to work weekends, holidays, and extended hours as needed for events or

during ‘high season’.

ROLE OVERVIEW

We are looking for a versatile Retail Store Manager for our Brockville location. This position
offers a unique blend of responsibilities, ideal for someone who wants to work with great
people, in a family-oriented environment, serving the local community.
If you possess strong leadership skills, a passion for retail, an aesthetic sensibility and a
commitment to delivering outstanding customer experiences, we encourage you to apply..

CORE RESPONSIBILITIES

1. Team Leadership: Recruit, train, and motivate a small retail team. Foster a positive work
   environment that encourages collaboration and growth.
2. Sales and Revenue Targets: Develop and implement strategies to achieve sales goals
   and revenue targets. Monitor performance metrics and adjust tactics as needed.
3. Customer Service Excellence: Ensure the highest standards of customer service are
   maintained. Resolve customer issues promptly and maintain a customer-focused
   culture.
4. Inventory Management: Oversee inventory levels, order stock as needed, and manage
   product displays to maximize sales and minimize losses.
5. Store Operations: Manage day-to-day store operations, including scheduling, budgeting,
   and compliance with company policies and procedures.
6. Marketing and Promotions: Collaborate with the marketing team to execute
   promotional campaigns and in-store events that drive foot traffic and sales.
7. Visual Merchandising: Maintain an attractive store layout and visual merchandising
   standards to enhance the shopping experience.
8. Financial Management: Monitor store expenses, manage the budget, and ensure
   financial records are accurate and up-to-date.
9. Continuous Improvement: Analyze store performance, gather customer feedback, and
   implement improvements to drive growth and customer satisfaction.