JUSTIN DISCOVERED IMPACT WORKING AT TJX

Striving to make our stores a great place to be for our Associates and Customers, is what Justin is all about. Depending on the day and shipment, you can have the ability to change the store and maximize your impact. That’s just one way you’ll see the difference you can make here!

It’s safe to say, there’s no shortage of variety in what we do. Here are some key responsibilities of the role:

• Under the guidance of a Store Manager, the Manager in Training (MIT) will be responsible for completing a formal on the job training program to develop Store Management skills by rotating in merchandising, backroom, customer service, IBI, markdowns and cash office to support store sales, expense, shrink, damages and customer service targets. This position will also participate in Associate management functions including recruitment, onboarding, training, coaching, mentoring, performance and acts as a role model on delivering positive Associate and customer experience in Store.
• Accountable to learn and understand store sales, expense, payroll budget, shrink targets, customer service metrics, TJX Canada programs and store operational procedures and policies
• Oversees and supports assigned area of store operations that may include merchandising and presentation, frontline, fitting rooms, jewelry, maintenance, cash office, markdowns, administration, scheduling, shipping and receiving
• Supports execution of store action plans with Store Management teams on upcoming projects, targets, priorities, company initiatives, events, promotions or any other store initiatives; support implementation of changes to Store floor plans as needed
• Responsible for organizing and overseeing Coordinators, Jewelry and Store Associate teams, including recruitment (interviewing, hiring) training Associates on policies and procedures, providing direction and guidance on store activities and customer service; reviewing performance and providing feedback, acting as a coach/mentor and is a resource to answer questions and discuss best practices