ABOUT THE ROLE

As Assistant Store Manager, you’ll be the right hand to the Store Manager, ensuring the store runs seamlessly while delivering an unforgettable retail experience.
You’ll motivate and inspire the team, helping them exceed sales targets while making every customer feel like their best self. Your role will also involve hands-on learning—you’ll receive full training in Piercing & Jewellery Welding, enabling you to support the store team in delivering these specialist services.
This is a fast-paced, dynamic role, perfect for someone who thrives on leading, coaching, and driving sales while also embracing new skills.

WHAT YOU’LL DO:

• Deliver a world-class customer experience – Lead by example, ensuring every interaction is warm, personalised, and memorable.
• Support in driving sales & store performance – Assist in executing sales strategies, achieving KPIs, and identifying growth opportunities.
• Become a trained expert in Piercing & Jewellery Welding – Support the team in delivering these specialist services to enhance the customer experience.
• Coach & develop the team – Help train, inspire, and empower your team to perform at their best.
• Operational excellence – Oversee inventory, loss prevention, and visual merchandising to keep the store running smoothly.
• Step up when needed – Confidently take charge in the Store Manager’s absence and act as a key point of communication.