WHO ARE WE?

Kiokii And is a premier one-stop retail platform offering Asian trendy products in North America. We provide a huge selection of high-quality and top-hit products from Asia including cosmetics, skincare, beauty, accessories and lifestyle. With our rapid growth, we have 15 stores across Canada to-date and more to come!
We are looking for enthusiastic applicants to join our team as an Assistant Store Manager for our new CrossIron Mills location!

As an Assistant Store Manager, you play a pivotal role in ensuring smooth day-to-day operations, supporting the team, and driving business success. Including but not limited to…

• Support the management of shift schedules to maintain adequate staffing levels and ensure smooth operations
• Supervise daily store activities and staff performance, ensuring efficient operations to drive sales
• Effectively communicate and implement plans to associates on upcoming sales targets, company initiatives, ongoing promotions, and marketing strategies to ensure that they are well-informed and aligned with business objectives
• Provide clear instructions, answer questions, and offer guidance to maintain consistency and foster a positive and supportive environment
• Lead the team by example in delivering outstanding customer service and best practices
• Address customer complaints promptly and professionally, striving for a positive resolution to maintain customer satisfaction and loyalty
• Assist in the recruitment, training, and onboarding of new team members
• Serve as the primary point of contact in the Store Manager’s absence, ensuring that all tasks are carried out and in line with company standard