Assistant Store Manager - London O2 Icon Outlet (40 hours) at Rituals

Royal Borough of Greenwich, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

24 Jun, 26

Salary

0.0

Posted On

26 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Team Motivation, Customer Experience, Store Operations, Stock Management, Inventory Management, Team Leadership, Recruiting, Coaching, Performance Orientation, Decision Making, Problem Solving, Retail Management, Hospitality Management, Customer Service, Teamwork, Business Activities Support

Industry

Personal Care Product Manufacturing

Description

Job Description As Assistant Store Manager, your focus is on motivating your team and giving each customer a meaningful shopping experience. You’re also second-in-command, ready to fill in for your Store Manager and take charge when necessary. Above all, you’re dedicated to driving your store’s performance by ensuring excellent customer service, effective teamwork and efficient operations every day. You’ll act as a role model for your team and a true ambassador for Rituals. You’ll support your Store Manager in creating a culture of trust, based on positive and constructive feedback, you’ll help to recruit, hire and retain a diverse and talented store team, you’ll coach your team members to help them feel more engaged while achieving their full potential and finally, you’ll serve as your Store Manager’s right hand by helping them with day-to-day business activities! This role is based in an outlet environment, where we’re looking for someone who can deliver operational excellence, particularly in stock and inventory management, while upholding high store standards in a fast-paced, high-footfall setting. A strong focus on delivering exceptional customer service is essential. Qualifications High on energy, low on ego and with a little bit of humour! You are ‘one of a kind’ because your ability to encourage others and reach your store’s goals in terms of customer satisfaction and sales. In addition, as Assistant Store Manager you are inspiring, and performance orientated. On top of that, you have: Prior relevant experience at Assistant Store Manager level or equivalent within retail or hospitality. People management skills (e.g., communication, motivation, coaching, connection, and inspiration) Experience in sharing knowledge to drive behavioural change and develop others. Decision making and problem-solving skills. Rituals Job Grade Shops: 11 Hours per week: 40 Type of Shop: Regular Shop Rituals Job Profile: Assistant Shop Manager A Rituals Job Family: Retail Sales Department: Stores Shop Job Title: Assistant Shop Manager

Responsibilities

The Assistant Store Manager acts as second-in-command, focusing on motivating the team, ensuring excellent customer service, and driving store performance through efficient operations. Responsibilities include supporting the Store Manager in daily business activities, fostering a positive culture, and managing recruitment and team development.