Description:
Assistant Store Manager-Operations plays a critical role in overseeing and enhancing the Murdoch’s store experience, as well as improving operational processes. The ASM-Operations leads cashier teams, the Retail Office Coordinator, and the receiving department, and is responsible for planning, goal setting, development, and overall success within these areas. The ASM-Operations ensures processes are reviewed, measured, and optimized and they lead through a service-oriented approach. As a member of the store management team, they also contribute to the overall success of the store.

• Commit to the success of the team by embracing Murdochs’ mission, values, and principles.
• Lead front-end operations, receiving, and back-office operations to fulfill the Murdoch’s MVPs in everything they do, ensuring an excellent internal and external customer service experience.
• Drive consistent retention, development, and coaching to grow a talent bench for store-level department movement.
• Complete inventory pricing and maintenance duties.
• Operate in a timeline driven and goal-oriented manner to ensure accountability.
• Demonstrate excellence with organization and delegation.
• Network, recruit, assess, hire, and develop qualified candidates.
• Prioritize, plan, delegate, administer and adapt to the store needs.
• Develop the strategies and plans to achieve sales results through business analysis, action planning, task assignment, and effective team communication.
• Ensure team members operate in a safe manner, especially in and around the back room.
• Communicate and collaborate effectively with other members of the store management team.
• Collaborate effectively with Operations and IT departments to ensure smooth operations of Ecommerce order fulfillment, point of sale systems, and other front-end/back-end technologies.
  Requirements: