JOB SUMMARY

We hope you’re interested in building a home with us. Even if you don’t feel that you meet every requirement listed in this job description, we still encourage you to apply.

PHYSICAL REQUIREMENTS

· Must be able to be mobile on the sales floor for extended periods of time
· Must be able to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques
· Full time associates are expected to have open availability to meet the needs of the business.
· Part-Time Flex associates must be available to work a minimum of two regularly scheduled shifts on the weekend* (Friday, Saturday and/or Sunday) and two during the week (Monday to Thursday). For an associate to be scheduled 20 hours or more weekly, greater availability (beyond the minimum required above) that meets the needs of the business will be required. *Weekend availability cannot fall on the same day; an associate must be available on two separate days (Friday and Saturday, Friday and Sunday or Saturday and Sunday).

OVERVIEW OF THE ASSISTANT MANAGER, OMNI OPERATIONS ROLE

You will be driving incremental sales and ensuring profitability through the effective management of in-store order fulfillment via Omni channels. You will support management team in achieving goals by providing World-Class service. Serve as a role model for building relationships with guests. You will maintain presence through store supervision to ensure appropriate staff coverage in all areas of the store.

RESPONSIBILITIES

· Lead customer fulfillment across all channels leveraging all services (order pick up, outgoing shipment, Unpaid hold management, Home Delivery, Installation)
· Identify, execute and maintain shipping in and shipping out lanes in the stock room. Utilize additional pop up tables, carts and or baker’s racks as needed
· Ensure effective stockroom organization and supplies to maximize efficiency, safety and productivity to support salesfloor replenishment and Omni fulfillment
· Perform regular audits and daily reconciliations (UPS, DIAR, Markdown Audit Report) and establishes daily disciplines to eliminate shrink (lost cartons, mis-picks, MOS, returns, RTVs)
· Champions all safety best practices. Maintains and executes all safety binder requirements: hosting monthly safety meetings, ensuring tools and resources (ladders, box cutters, etc.) are in working condition, and ensures all associates have completed ladder safety training
· Create and ensure a positive environment where all associates are treated fairly and with dignity in accordance with our People-First Philosophy