WHO WE ARE – JOIN RETAILORS AND SHAPE THE FUTURE OF TECH RETAIL

At Retailors, we don’t just sell products—we create unparalleled experiences and push the boundaries of tech retail. As a leading Samsung partner in Australia, we operate an expanding global network of premium stores, delivering best-in-class consumer experiences across multiple regions.
Our goal is simple: to empower our team and inspire consumers through innovative retail concepts and a relentless passion for innovation and technology. From our stores to our headquarters, we cultivate a high-energy, results-driven culture where leadership, teamwork, and excellence that defines our success.

JOIN US IN MAKING EVERY SHOPPING EXPERIENCE AT SAMSUNG CAROUSEL EXTRAORDINARY!

Residency Note: To be eligible to apply for this role, you must be an Australian or NZ citizen or hold an appropriate visa to live and work in Australia. For more information, visit the Australian Department of Immigration.
For more opportunities within our Samsung stores visit: http://careers.retailors.com.au

WHY YOU’LL LOVE THIS ROLE:

• Lead with Passion: Inspire and guide a team of enthusiastic sales associates to achieve their best and create a collaborative, positive work atmosphere.
• Drive Sales Excellence: Use your sales expertise to elevate store performance, drive KPIs, and exceed conversion goals.
• Mentor & Develop: Share your knowledge and skills to coach and develop your team, helping them grow and thrive in their roles.
• Customer-Centric Focus: Deliver the Ultimate Customer Experience by aligning with Samsung’s commitment to quality and innovation.

KEY RESPONSIBILITIES:

• Leadership: Motivate and lead your team to reach new heights, fostering a culture of collaboration, creativity, and continuous improvement.
• Operational Excellence: Oversee store operations, ensuring efficiency and effectiveness while meeting or exceeding performance metrics.
• Team Development: Recruit, mentor, and nurture a diverse team, promoting an inclusive and dynamic work environment.
• Communication: Maintain strong communication with store team members to ensure alignment and clarity on goals and expectations.
• Customer Focus: Prioritize exceptional customer service, creating positive and memorable interactions.