Assistant Store Manager at St. Matthew's House

Fort Myers, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

30 Jun, 26

Salary

0.0

Posted On

01 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Sales Background, Customer Management, Organizational Skills, Communication Skills, Interpersonal Skills, Problem Solving, Data Analysis, Team Supervision, Coaching, Budget Management, Training, Guest Service, Complaint Handling, Report Creation, Auditing, Policy Adherence

Industry

Non-profit Organizations

Description

Description OUR CORE PURPOSE: As an expression of God’s love in Southwest Florida, we are growing to ensure that no one experiencing hunger, homelessness or addiction is alone or without a pathway for their journey from crisis to contributor. Together with our partners and participants, we cultivate communities where people are progressively seen, accepted, challenged, and supported. ABOUT THIS ROLE: As the Assistant Store Manager you will assist the Store Manager in the daily store duties. To oversee the department(s) assigned by the store manager. To maintain a positive environment for our guests/donors and a fun and productive place for our volunteers and staff to work. St. Matthew’s House is faith based 501(c)(3) charitable organization that exists to transform lives in a spiritual environment that is both compassionate and disciplined. ESSENTIAL FUNCTIONS: Assist the Store Manager in planning and implementing strategies Coordinate daily guest/donor service operations Track the progress of weekly, monthly, quarterly and annual objectives Evaluate employee performance and identify hiring and training needs Supervise and motivate staff to perform their best Coach and support new and existing team members Monitor operating costs, budgets and resources Suggest training programs and techniques Communicate with guests/donors and evaluate their needs Handle complaints from guest/donors Create reports, analyze and interpret data Conduct regular audits to ensure the highest level of service Make sure all employees adhere to company’s policies and core values Act as St. Matthew's House representative and set an example for our staff. Requirements Education: High school diploma, or equivalent Experience: Sales Background Preferred Customer management skills Strong organizational skills Good communication and interpersonal skills Mental/Visual Demands: Visual Merchandise and above average problem solving skills Ability to communicate effectively with a wide variety of people Ability to organize work with flexibility to accommodate frequent interruptions and changes Must have regular attendance on the job MS Excel, Word, PowerPoint skills required Physical Demands Sitting, stretching, stooping, bending, standing and walking Occasionally provides assistance in lifting/carrying items up to 50 pounds Working Conditions: Ability to work in a fast pace environment Travel Valid Driver’s License and reliable transportation required.

Responsibilities

Assist the Store Manager in daily operations and oversee assigned departments. Maintain a positive environment for guests and staff while ensuring high service standards.