About the job

Talent International is partnering with a leading international bridal retailer to recruit an experienced Assistant Store Manager (Customer Experience Manager). This is an exciting opportunity for a passionate retail leader to join a premium bridal boutique, working in a beautiful fashion-focused environment where exceptional customer experience is at the heart of everything they do. This is a permanent position based in Rosebery, Inner Southern Sydney.

The Role

Working alongside the Store Manager, you will help lead the day-to-day operations, sales performance and customer experience of the boutique.

Key responsibilities include:Lead, coach and motivate a team of bridal stylists
Drive sales performance and achieve store targets
Deliver an exceptional, personalised experience for every bride
Support recruitment, training and development of the team
Manage customer enquiries, follow-ups and escalations
Coordinate in-store events, promotions and trunk shows
Maintain exceptional merchandising and presentation standards

About You

You will ideally have:3-5 years' retail management experience
A strong background in sales and customer service
Proven leadership and team coaching skills
Excellent communication and relationship-building abilities
A passion for fashion, styling and premium customer experiences
Strong organisation and attention to detail
Flexibility to work weekends and evenings
Experience within bridal, fashion, luxury or apparel retail would be highly regarded but is not essential.

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Responsibilities

About the job

The Role

Working alongside the Store Manager, you will help lead the day-to-day operations, sales performance and customer experience of the boutique.

Key responsibilities include:Lead, coach and motivate a team of bridal stylists
Drive sales performance and achieve store targets
Deliver an exceptional, personalised experience for every bride
Support recruitment, training and development of the team
Manage customer enquiries, follow-ups and escalations
Coordinate in-store events, promotions and trunk shows
Maintain exceptional merchandising and presentation standards

About You

You will ideally have:3-5 years' retail management experience
A strong background in sales and customer service
Proven leadership and team coaching skills
Excellent communication and relationship-building abilities
A passion for fashion, styling and premium customer experiences
Strong organisation and attention to detail
Flexibility to work weekends and evenings
Experience within bridal, fashion, luxury or apparel retail would be highly regarded but is not essential.