Assistant Store Manager, Venchi Spa

at  Venchi spa

ABOUT US:

Founded in 1878 by Silviano Venchi, Venchi has become a global leader in chocolate and gelato, blending Italian tradition with a commitment to craftsmanship and well-being. With over 145 years of history, Venchi offers more than 350 chocolate recipes and 90 gelato flavors, adhering to the highest quality standards while embracing the principles of the Mediterranean diet. The company focuses on enhancing life quality, social connections, and environmental respect through its products. Supported by over 1,600 employees, Venchi operates more than 180 stores in over 70 countries, with headquarters in Milan, a factory in Cuneo and 4 regional offices in Hong Kong, Shanghai, New York, and Beijing. Join us at Venchi and be part of a story that celebrates moments of cheerfulness with indulgent products crafted for your well-being.

MISSION:

We are looking for a highly motivated and experienced Assistant Store Manager to join our team based in Rome!
Reporting to the Cluster Manager, you will manage the one of our stores located in Rome.
Our Retail channel is very dynamic and growing quickly, and is central for the development of our company, with direct stores in Italy, UK and US and planned openings in other European countries. It’s a great opportunity for an ambitious talent who wants to make a difference in the Retail world.

Key Responsibilities:

• Being in charge of the store P&L;
• Manage the team to reach together business goals;
• Maintain high standards of selling technique and customer experience;
• Drive trainings for the team and new entries as motivator and guide;
• Communicate effectively to the team to ensure each person is up to speed with key updates;
• Monitor store KPIs and performance, manage store calendar (shifts, orders, forecast and inventory management) in order to reach company goals;
• Promote and guarantee Venchi’s service model is properly carried out;
• Execute visual merchandising guidelines and layouts;
• Promote smart initiatives to improve practical solutions and fill possible gaps.

The Ideal candidate:

• 2 years of store management;
• A former experience in an international retail-oriented company will be considered a plus;
• 1 year of People Management at least;
• Result-oriented with ability to effectively multitask in a rapid work environment, by meeting all deadlines;
• Strong relation, negotiation and organizational skills with constant attention to detail and performance;
• Problem solving and decision-making mindset combined with ability to manage both independent and teamwork;
• Ability to create and develop data-driven business strategies;
• International mindset, fluent in Italian and English;
• Positive and flexible…and obviously a chocolate and gelato lover!

• Being in charge of the store P&L;
• Manage the team to reach together business goals;
• Maintain high standards of selling technique and customer experience;
• Drive trainings for the team and new entries as motivator and guide;
• Communicate effectively to the team to ensure each person is up to speed with key updates;
• Monitor store KPIs and performance, manage store calendar (shifts, orders, forecast and inventory management) in order to reach company goals;
• Promote and guarantee Venchi’s service model is properly carried out;
• Execute visual merchandising guidelines and layouts;
• Promote smart initiatives to improve practical solutions and fill possible gaps