Deputy Store Manager (Maternity Cover) – Zara CardiffFull-Time OpportunityAt Zara, part of the Inditex Group, we are looking for a passionate and results-driven Deputy Store Manager to join our Cardiff team on a maternity cover basis.This is a fantastic opportunity to step into a key leadership role within a fast-paced retail environment, supporting the General Manager to drive performance, lead teams, and deliver an exceptional customer experience.🔹 The RoleAs Deputy Store Manager, you will play a pivotal role in the day-to-day running of the store. You will work closely with the General Manager, Operations, Product, and CX teams to ensure seamless store operations and strong commercial results.🔹 Key ResponsibilitiesSales & OperationsSupport the General Manager in delivering sales targets and store KPIs
Coordinate across Product, Operations, and Customer Experience teams
Ensure smooth store operations across floor, stockroom, and cash desks
Drive product flow, replenishment, and stock management efficiency
Maintain high standards of store presentation, organisation, and maintenance
People & LeadershipLead, motivate, and develop the team through clear communication and coaching
Manage scheduling, productivity, and payroll processes
Support recruitment, performance management, and succession planning
Promote a positive, inclusive, and high-performing store culture
Customer ExperienceLead by example to deliver exceptional customer service
Work with the CX Manager to enhance the in-store experience
Compliance & SecuritySupport all store security, cash handling, and loss prevention procedures
Maintain high standards of health & safety across the store
🔹 About YouWe are looking for someone who is:Experienced in managing a fast-paced retail environment
A strong people leader who inspires and develops teams
Commercially focused, with the ability to drive sales and productivity
Highly organised, adaptable, and solution-oriented
Confident in decision-making and working under pressure
Passionate about fashion, customer experience, and innovation
🔹 Why Join Zara?At Inditex, we celebrate diversity, creativity, and opportunity. We are committed to building inclusive teams where everyone feels valued and empowered.You’ll be joining a global brand that:Invests in your development and progression
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