Assistant Student Housing Officer (Hostel Admission) at Hong Kong Baptist University

Hong Kong, Hong Kong Island, Hong Kong S.A.R. -

Full Time

Start Date

Immediate

Expiry Date

11 Aug, 26

Salary

0.0

Posted On

13 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Data Entry, Report Preparation, Room Assignment, Customer Service, System Management, Office Administration, Contractor Liaison, English Proficiency, Chinese Proficiency, Cantonese Proficiency, Putonghua Proficiency, Microsoft Excel, Word Processing, Organization, Team Collaboration, Hostel Operations

Industry

Higher Education

Description

OFFICE OF STUDENT AFFAIRS STUDENT ACCOMMODATION SECTION The Office of Student Affairs invites applications for the post of Assistant Student Housing Officer in the Student Accommodation Section, which manages around 3,700 on-campus residential places and provides comprehensive residential education in the context of whole-person development to students. Assistant Student Housing Officer (Hostel Admission) (25260718) The appointee is expected to provide administrative, logistical and clerical support for the day-to-day operations of the Student Accommodation Section. Working outside normal office hours may be required on a need basis. Responsibilities: * Handle enquiries, perform data entry, and prepare and retrieve reports; * Assist in the admissions of residential places and the implementation of related policies; * Handle room assignment and payment-related matters; * Provide support for counter services, system management, office hotline operations, and general administrative duties; * Liaise with outsourced contractors and relevant University departments on matters relating to hostel operations; * Manage check-in, check-out, room change arrangements, defect rectification, and room inspections; and * Perform other duties as assigned by the supervisor. Requirements: * A recognised diploma or above with relevant work experience; * Good command of both spoken and written English and Chinese, including Cantonese and Putonghua; * Proficiency in computer applications, including Excel, and both English and Chinese word processing; * Self motivated, organised, and able to work independently as well as collaboratively in a team; * Relevant experience in hostel operations or customer service would be an advantage; and * Willingness to work outside regular office hours as required. Shortlisted candidates will be invited to attend a written test. The initial appointment will be made on a two‑year fixed‑term contract. Reappointment thereafter will be subject to mutual agreement and satisfactory performance. Salary will be commensurate with qualifications and experience. Application Procedure: Applicants are invited to submit their applications at the HKBU e-Recruitment System. Those who are not invited for interview 8 weeks after the closing date may consider their applications unsuccessful. Details of the University’s Personal Information Collection Statement can be found at https://hro.hkbu.edu.hk/en/worklife-at-hkbu/employee-favourable-environment.html#privacy-policy. The University reserves the right not to make an appointment for the post advertised, and the appointment will be made according to the terms and conditions applicable at the time of offer. Closing date: 27 May 2026

Responsibilities

Provide administrative and logistical support for the Student Accommodation Section, including handling admissions, room assignments, and payment matters. Manage day-to-day hostel operations such as check-ins, check-outs, and room inspections.