Assistant Studio Manager, Union Street - SoulCycle at Equinox

San Francisco, California, United States -

Full Time

Start Date

Immediate

Expiry Date

08 Jan, 26

Salary

0.0

Posted On

10 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Interpersonal Savvy, Customer Focus, Process Management, Organizing, Planning, Conflict Management, Hospitality, Team Building, Problem Solving, Operational Procedures, Relationship Building, Business Planning, Retail Sales, Community Engagement, Change Management, Time Management

Industry

Wellness and Fitness Services

Description

Company Description Who We Are We’re purpose-driven. With every ride, we aim to redefine health and happiness. It’s all about being more than a workout: SoulCycle is a mind-body-soul experience, built on community, love, respect, acceptance, and a lot of fun. It comes to life through the ride, the relationships, and the unparalleled hospitality. And all of that comes from our people. Join us—we’d love to have you. Our Mission To foster an open, diverse, & inclusive community—while embracing each unique individual exactly as they are. We empower each other by listening with an open mind, finding ways to learn and grow together, and always nurturing a sanctuary of trust. To make a real, lasting impact, we’ll work nonstop to embrace and create change. Because nobody is equal until everyone is equal. Who You Are You are an empathetic and dynamic professional with the innate ability to attract, develop, and retain top talent. You possess a natural ambition to raise the bar in terms of experience, processes, and business results on the top and bottom lines. Job Description SoulCycle is seeking an Assistant Studio Manager who will contribute to the company growth by expertly and efficiently managing their studio and leading their studio team. The ideal candidate will have a passion for the SoulCycle culture and brand. This person will be interpersonally savvy with strong organizational abilities, a customer focus and will be able to creatively problem solve and learn on the fly. This person embodies integrity, confidence, is a role model, is bold, and is responsible for and the success and health of the studio’s daily operations. The responsibilities and duties of this position described here are representative of those an employee must perform. This is not a comprehensive list and other duties may be assigned. Qualifications ROLES AND RESPONSIBILITIES: INTERPERSONAL SAVVY Foster the SoulCycle Community and Culture in your studio Set the weather in your studio so your studio team loves to come to work Build and foster relationships in your studio, with your instructors and local community Proactively identify and address conflicts within your studio Acknowledge your studio team’s wins and show gratitude Be open to, embrace and manage change within your studio and your studio team CUSTOMER FOCUS Provide in the moment support to your team to ensure that all rider requests are addressed Be a hospitality champion that provides exceptional hospitality to riders and staff, and inspires their team to uphold high hospitality standards and our core values Confidently manage conflict in high pressure situations Develop meaningful relationships and connections with your studio’s riders PROCESS MANAGEMENT Be an expert on studio specific and company-wide operational procedures and policies Seamlessly transition yourself, team, and studio to new ways of working and processes Develop and maintain schedules to ensure that all operating processes are completed Demonstrate a solution oriented mindset and ability to execute within company standards in any situation ORGANIZING AND PLANNING Set priorities to ensure all deadlines are met Develop checklists and operational schedules to ensure that all aspects of the facility are maintained Be future oriented with a strong ability to plan for projects Demonstrate the ability to manage your own schedule, prioritize and meet business critical deadlines, and complete projects under pressure Support your Studio Manager in developing business plans to reach and exceed your ridership and retail goals Support your Studio Manager in ensuring that all company-wide initiatives are executed in your studio Develop a holistic retail sales plan that encompasses your studio’s retail goals Work alongside the retail team to identify opportunities to grow your studio’s retail business Additional Information All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States. “Equinox will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance (San Francisco Police Code, Article 49, Sections 4901-4920).”

Responsibilities

The Assistant Studio Manager will manage the studio and lead the studio team to contribute to company growth. This role involves fostering community, ensuring exceptional hospitality, and maintaining operational processes.