JOB SUMMARY:

CASES is currently seeking a highly organized and detail-oriented Assistant Team Leader to join our team. As an Assistant Team Leader, you will function as supervisory support to the Team Leader, handling specific responsibilities designated by them. You will provide direct oversight and supervision to the Case Coordinators and Peer Mentor staff. During periods where the Team Leader is occupied with other Supervised Release programmatic obligations or otherwise unavailable, the Assistant Team Leader will assist in managing the day-to-day operations of the team with the additional support of their Borough Director. The ideal candidate will have excellent organizational skills, effective communication abilities, and the ability to prioritize tasks effectively.
CASES’ Supervised Release Program (SRP) annually diverts 5,500 people otherwise facing pretrial detention at Rikers Island to community-based supervision and support services. Program participants include youth and young adults, people with substance use disorders and mental illnesses, and individuals who are homeless. SRP participants have not been found guilty of a crime and are not mandated to engage in treatment or other services. This requires staff to tactfully deliver approaches to help participants tap into their intrinsic motivation to leverage their strengths and skills for meaningful life improvements while fulfilling all court requirements.
Salary: The salary for the Assistant Team Leader role is $79,568.00 per year.
Shift Hours: This position is full-time working Monday through Friday from 9:00 am to 5:00 pm.
Location Address: 424 East 147th Street 1st Floor, Bronx, NY 10455
Workplace Flexibility: Hybrid (for roles that have at least 1 full day remote per week)

• Support the overall clinical and administrative operations of the community supervision, case management, peer support, health, and rehabilitation services.
• Manage a specialized caseload of program participants who present with significant behavioral health needs, co-morbid conditions and/or complex presentations requiring collaboration with various partner providers.
• Provide recovery-oriented, trauma-informed and gender-responsive services.
• Assess participant’s; immediate needs, legal circumstances, substance use, mental health, trauma, psychosocial, vocational, educational, and housing needs to complete assessments and develop service plans.
• Conduct outreach to families and significant others to gather collateral information for service planning.
• Use evidence-based counseling approaches to develop a rapport with participants and develop insight into specified need areas.
• Take leadership in management of high risk and complex care cases, including conducting direct work in the community and with other members of the team as needed to manage risk.
• Complete assessments, progress notes and program data reporting as required by program funders.Help ensure we maintain a safe working environment by reporting any hazards or unsafe conditions, e.g., liquid spill in hallway, to the appropriate facilities staff member or supervisor.