Assistant Tenant Participation Officer at Department Of Family And Community Services nsw

Sydney, New South Wales, Australia -

Full Time

Start Date

Immediate

Expiry Date

08 Jan, 26

Salary

110271.0

Posted On

10 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Tenant Participation, Community Development, Communication Skills, Project Coordination, Relationship Management, Empathy, Compliance, Stakeholder Engagement

Industry

Government Administration

Description

Assistant Tenant Participation Officer Vacancies available at multiple locations! Full-Time Ongoing Roles Clerk Grade 5/6 - $99,938 - $110,271 plus superannuation and leave loading Your role Supporting our tenant engagement and community development initiatives, this role will be offered across several key districts such as: Blacktown Hunter Region (with frequent travel to Central Coast) Penrith Sydney (including Inner West, Southwest and Surry Hills) Wagga Wagga What you’ll do Being a part of a dynamic team, this role will coordinate the development and delivery of tenant engagement initiatives to support and enhance community wellbeing. The responsibilities of this role will include, but will not be limited to: Coordinating and assisting in the development of community-based projects and activities to facilitate increased participation of residents in community capacity building and neighbourhood activities Managing key relationships and partnerships to strengthen communication, improve service access, and promote sustainable tenancies across Homes NSW communities Contributing to tenant and community involvement and empowerment planning to improve Homes NSW performance in selected housing management activities Organising and contributing to community meetings and workshops Networking with external stakeholders including Council, Education, Police & Indigenous agencies, residents and resident groups Developing and implementing a range of tenant feedback systems, ongoing consultative/advisory arrangements and mechanisms with individual social housing residents, families, organisations (government and non-government) and the local community What we’re looking for To be successful in this position, the ideal candidate will have: Relevant qualifications as well as 2-3 years’ experience in tenant participation, community development, or community services Exceptional written and verbal communication skills Ability to work under tight deadlines with competing priorities Ability to work in adherence to legislation and governing compliance requirements Familiarity with working with people of diverse backgrounds and life experiences An empathetic and results driven nature For more information about this role, please click here to download the role description. If you are viewing this ad in Seek and wish to apply via their portal, you will be required to either set up a profile or login via your existing Seek account. To apply directly via the DCJ Careers site click here. Search for the job and click the ‘Apply now’ button. We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply – you do not need to meet every desired requirement for us to want to talk to you. What We Offer We offer a variety of benefits, including: A challenging and rewarding career Flexible, autonomous work environment Competitive pay and conditions Training and development opportunities to build and maintain capabilities Health & Wellbeing and Employee Assistance Programs. Want more information? Visit our website to see more information on Working for us. We do work that really matters Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters. Apply now and join Australia’s top public sector employer where we will support you and provide an exciting and flexible working environment! Are you ready to join us? Click apply, attach an up-to-date résumé (maximum 5 pages) and a cover letter (maximum 3 pages) with a brief outline on how you meet the requirements of the role. In your application, you will be asked 2 targeted questions below: Targeted Question 1 – In 500 words or less, please tell us about a time you have worked with multiple community stakeholders. How did you develop rapport and what was the most challenging part? Targeted Question 2 – In 500 words or less, please tell us about a program, project or strategy you were a part of. What was this and what was your role throughout? Applications close: Sunday 26 October 2025 at 11:59pm Got a question? For more information about the role or what it’s like to work for DCJ, please contact the hiring manager Dare Kavanagh at dare.kavanagh@homes.nsw.gov.au If you’ve got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best (including an alternate method submission of the application), please call Jess Tan on 0457 853 766 or via jess.tan@dcj.nsw.gov.au Visit Recruitment adjustments on the DCJ website to learn more. Inclusion and Diversity lies at the heart of how we recruit We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups. To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website. Other Information A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months. For more information visit Applying for DCJ jobs on the DCJ website. Thank you for your interest in this role. We look forward to receiving your application. To keep up with recruitment opportunities at DCJ, follow us on Facebook: www.facebook.com/CareersatDCJ/ The Welcome Experience Thinking about moving to regional NSW? Get free, personalised support with housing, schools, jobs, and settling in. Learn more: www.nsw.gov.au/welcomeexperience The careers site currently promotes this service on the ‘Discover roles with DCJ in regional NSW’ page.

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Responsibilities

The role involves coordinating the development and delivery of tenant engagement initiatives to enhance community wellbeing. Responsibilities include managing relationships, organizing community meetings, and developing tenant feedback systems.