Assistant to General Manager at Orangetheory - Franchise #0163
Voorhees Township, New Jersey, United States -
Full Time


Start Date

Immediate

Expiry Date

24 Feb, 26

Salary

0.0

Posted On

26 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Sales, Leadership, Communication, Multitasking, Emotional Intelligence, Fitness, Team Player

Industry

Wellness and Fitness Services

Description
Be fit. Change lives. Have fun. Do you have a zest for life and for fitness? For changing lives and managing a team? For being in charge of the big picture as well as tiny details? If you’re nodding and smiling and all but shouting “YES!” then keep on reading, because an Orangetheory Fitness studio manager might be just the career for you. We’re looking for someone who is driven as well as approachable. Who is task-oriented and willing to be held accountable. Who will look everyone who enters the studio — members, employees, vendors, visitors — in the eye, call them by name, and make time for them. Who can motivate a sales team. Who listens. Who likes to stay fit and to have fun. If something goes wrong, you get it fixed. If a member is celebrating her 20th class or his 65th birthday, you make sure they’re recognized. When sales goals are set, you surpass them. We Offer We provide substantial paid training, certifications, and support to ensure your success Compensation includes competitive base pay, commission, and performance bonuses Free Studio Membership Product discounts Fitness casual dress-code Passionate, collaborative work environment The opportunity to learn every aspect of the business Here’s more of what we’re looking for: Excellent verbal and written communication skills Enthusiastic, energetic, personable, and friendly disposition Passion for health and wellness Team player About Orangetheory Fitness Orangetheory is a 1-hour, full-body heart rate zone and strength training workout that delivers a more personalized experience in a group setting. Designed to be effective and efficient, our workout classes boost metabolism, burn fat and calories, build strength and confidence, and improve overall fitness. Orangetheory Fitness Values Passion Integrity Accountability Innovation Community Specific job duties and selection requirements vary between Orangetheory studio locations and more details can be provided by the studio’s hiring manager if you are selected to move forward in the interview process. Key responsibilities Sales and operations: Drive membership sales and help achieve Key Performance Indicators (KPIs). Manage the lead funnel, from initial contact and follow-up calls to booking intro classes. Oversee the sales process and assist with marketing and outreach events. Process membership changes, including freezes and cancellations. Act as the acting manager in the Studio Manager's absence to ensure seamless operations. Member and studio experience: Provide exceptional customer service and build strong relationships with members. Address member concerns professionally and ensure member satisfaction. Maintain a clean, safe, and organized studio environment. Ensure all studio activities and processes follow Orangetheory Fitness guidelines. Qualifications and skills: Customer service experience is preferred. Sales and goal-oriented mindset. Strong leadership and communication skills. Ability to multitask and prioritize tasks. Emotional intelligence and a passion for fitness and helping others. Familiarity with Orangetheory Fitness systems and procedures is a plus. Bachelors Degree Preferred but not required.
Responsibilities
The Assistant to the General Manager will drive membership sales and manage the lead funnel while providing exceptional customer service. They will also oversee studio operations and ensure member satisfaction.
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