HOW TO APPLY

A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline knowledge, skills, abilities, and experience that directly relate to this position.

JOB SUMMARY

The assistant to the Assistant Vice Provost for Enrollment Management and Executive Director (AVP/ED) of Undergraduate Admissions serves as an administrative partner providing executive-level support in a fast-paced, high-volume work environment. This position is integral to operations, assisting with calendar and meeting preparation, project management, travel coordination and expense reconciliation, and responding to emails on the AVP/ED’s behalf. The assistant serves as a liaison to campus units, independently communicates and partners with internal and external constituents such as U-M schools and colleges, Government Relations, the President’s Office, and others on admissions-related matters.
As the chief undergraduate admissions officer, the AVP/ED is U-M’s primary admissions representative throughout the state, nation, and world on undergraduate admissions matters.
Success in this role requires a high level of adaptability, proactive problem-solving, and the ability to anticipate the needs of the AVP/ED. This position will work onsite (in the office) Monday through Friday, 8 a.m. to 5 p.m. to ensure adequate support.

WHO WE ARE

The University of Michigan is a premier public research university with more than 52,850 students, including 34,454 undergraduates, and is firmly committed to serving the people of Michigan and the world through preeminence in creating, communicating, preserving and applying knowledge, art, and academic value. U-M is in high demand, with a record of 105,142 undergraduate first-year and transfer applicants in fall 2024 and 8,850 incoming undergraduate students enrolling.
Reporting to the Provost and Executive Vice President for Academic Affairs, the Office of Enrollment Management (OEM) manages U-M’s enrollment function to efficiently optimize students’ experiences throughout their engagement, from prospect to alumni. The division collaborates with campus partners, faculty, and staff in support of the university’s mission.
OEM comprises a dedicated team of more than 200 full-time staff members and up to 400 additional student and temporary staff and is structured in five operational units - the Office of Undergraduate Admissions, the Office of Financial Aid, the Office of New Student Programs, the Office of the Registrar, and OEM Administration. OEM strives to provide excellence in access and support to inspiring learners who will challenge the present and enrich the future.

REQUIRED QUALIFICATIONS*

• Bachelor’s degree or an equivalent combination of education and experience.
• 5+ years of related experience supporting executive-level leaders.
• Expert-level proficiency in Microsoft Office Suite and Google collaboration tools
• Working knowledge of Zoom and/or other video conferencing tools.
• Knowledge of higher education with respect to admissions activities and programs is a plus.

DESIRED QUALIFICATIONS*

Behaviors of Success

• Diplomacy and demonstrated professionalism as a supporting member of a collaborative and high-functioning leadership team.
• Excellent interpersonal, written and verbal language skills with the ability to represent the Office of Undergraduate Admissions to a broad range of constituents.
• Ability to exercise good judgment in handling complex, confidential matters.
• Keen eye for detail to detect discrepancies in information, identify and correct errors.
• Successful experience in data gathering and data analysis.
• Proven experience working with multiple stakeholders at all levels. Ability to work effectively with diverse work styles and with individuals from diverse backgrounds.
• Ability to multitask, prioritize, and work effectively in a fast-paced environment

RESPONSIBILITIES*

• Provides high-level administrative support to the AVP/ED. Manages confidential, mission-critical and complex projects; investigates and resolves potential problems on behalf of the AVP/ED. Partners with the leadership team as requested.
• Manages, organizes, and maintains complex calendars and schedules appointments with internal and external constituents. Collaborates with OEM administrative assistants and administrative staff within Academic Affairs to arrange meetings. Assists with preparation and follow-up for meetings, including logistical support.
• Drafts and supports communication needs such as emails and presentations on behalf of the AVP/ED. Prepares complex and sensitive correspondence and assists with speech preparation. Anticipates issues and responds as appropriate on behalf of, or in collaboration with, the AVP/ED. Maintains electronic and paper files.
• Coordinates domestic and international travel schedules, and reservation accommodations, including but not limited to hotels and transportation. Anticipates travel needs and fulfills change/cancellation requests in a timely manner.
• Coordinates arrangements, completes reports and travel reimbursement process. Reviews and reconciles travel expenses.
• Provides recruitment team program support for AVP/ED involvement. Develops and coordinates executive officer, faculty, and speaker invitations.
• Understands and supports application review cycles and processes. May track supporting documentation and assist with appeal communications with applicants, parents, alums, faculty, and other university officials.
• Serves as administrative liaison for special projects, committees, and external organizations. Coordinates various workshops, conferences, and other programs sponsored by the Office of Undergraduate Admissions. Fosters and maintains positive working relationships, responds to questions, and training needs.
• Provides backup coverage to the executive assistant for the Vice Provost for Enrollment Management.
• Maintain considerable knowledge of the university’s policies, protocols and regulations to provide guidance and support to the executive team, faculty, staff, students and external partners.

In addition to a career filled with purpose and opportunity, The University of Michigan offers a comprehensive benefits package to help you stay well, protect yourself and your family, and plan for a secure future. Benefits include:

• Generous time off
• A retirement plan that provides two-for-one matching contributions with immediate vesting
• Many choices for comprehensive health insurance
• Life insurance
• Long-term disability coverage
• Flexible spending accounts for healthcare and dependent care expense