Assistant Training Manager (or Training Executive) | InterContinental Halon at IHG Career

, , Vietnam -

Full Time

Start Date

Immediate

Expiry Date

21 Feb, 26

Salary

0.0

Posted On

23 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Applicant Tracking System, Word, Excel, Behavioral Interviewing, Psychometric Evaluations, Organizational Skills, Communication Skills, Impact and Influence, Fluent in English

Industry

Hospitality

Description

Responsible for executing the hotel’s training activities, including developing a complement of qualified departmental trainers and establishes a hotel system for generating training data and evaluating results. Familiarize yourself with the IHG HR and Training Standards, localizing where necessary Ensure effective training programs are in place for the following: Brand Orientation Brand Service Training Train the Trainer Customer Service Training Technical job specific training (through certification of departmental standards and procedures) Supervisory Skills Training Management Development Fire, Life Safety Training Selling Skills Employee retraining Monitor the progress of the Training Business Plan for each department to ensure that the training objectives are being achieved Maintains all hotel training records Establish a training library of books, videos, journals and audio visual materials to assist trainers in their training programs and for staff personal development Design, produce and implement training programmes which meet specific departmental needs in conjunction with Department Heads, ensuring that training session plans are structured and that training is effective Attend departmental training session and critique performance Use IHG benchmarks to monitor success of training programs and amend your efforts accordingly. Eg: ESPS, GSTS, achievement of budget, etc Assist Department Trainers in preparing and conducting departmental training and assess accordingly Prepare and monitor training programs for: Management Trainees Work Experience Hotel School Trainees, etc Obtain a network of specialist training professionals who can assist with the conduct of training programmes for advanced or specialist training Ensure that Department Heads abide by their responsibilities of employee training against departmental SOPs Produce monthly training reports for your Manager and the General Manager including: Internal Training Programs conducted: Who attended Number of people attended Duration of training Who trained Cost of delivery (including labor costs) Anticipated return on investment and/or training goal External training programs attended: üWho attended üNumber of people attended üDuration of training üWho trained üCost of delivery (including labor costs) üAnticipated return on investment and/or training goal Liaise with other IHG Training Managers to share experiences and resources Liaise with educational institutions conducting hospitality and training courses Maintain current information and records of suppliers of training resources and materials Delivers briefings of all internal programmes to executive management and department heads Contributes towards regional activities as directed by Director of Human Resources What we need from you Required Skills •Experience utilizing an Applicant Tracking System •Proficient in Word and Excel •Experienced in Behavioral Interviewing and interpreting psychometric evaluations •Ability to work across multiple business units •Organized, systematic and good communication skills •Demonstrated capability in impact and influence •Fluent in English Qualifications •Degree in Education or Organizational Behavior and Development. Bachelor of Business or Hospitality Management (Major Org behavior) Experience •Should have 1-2years experience in an HR role (Regional and Unit) within a major customer focused organization. Experience in developing, delivering, outsourcing and implementing training and development initiatives for a large, diverse organization

Responsibilities

The Assistant Training Manager is responsible for executing the hotel's training activities and developing qualified departmental trainers. They will monitor training objectives and maintain training records while designing effective training programs tailored to departmental needs.