Assistant Transport Manager at JLL

Pune, maharashtra, India -

Full Time

Start Date

Immediate

Expiry Date

06 Sep, 26

Salary

0.0

Posted On

08 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Vendor Performance Management, Transport Planning, Cost Control, MS Office, Communication, Interpersonal Skills, Logistics Management, SLA Reporting, Crisis Management, Compliance Monitoring, Staff Supervision, Budgeting and Accruals

Industry

Real Estate

Description

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Title- Assistant Transport Manager/ Shift In-charge Business unit IFM/West/India Reporting to Transport Manger/ Account Manager Direct Reports 1. Executive - Transport 2. Transport coordinators 5. Transport - Helpdesk Executive Duties & Responsibilities To be strategic and oversee the site level operations Vendor Performance Score card to be maintained and updated every quarterly. Monthly meeting with the vendor management team and share the MOM with Senior Management team Ensure Vendor contract tracker summary is maintained and coordinate with Client team for renewals and revised addendums. Ensure all the security guidelines laid down by the client in terms of transportation for female staff are adhered to. Any deviation to be escalated to proper channel Monthly meeting to be arranged with SPOC’s and address the query raised. Prepare the Transport plan during BCM Situations and actively participate in the meeting held by the client for planning BCM Situation. Work closely with billing team in relation to the payment of invoices and monthly accruals. Ensure the monthly/weekly MI on operational summary and costs are shared with Senior Management team as per the time frame. Contribute to the Monthly Management Report to (Client) Ensure compliance of regulations / requirements of JLL management in line with regulation at Client sites To interact with a wide range of client staff and demands Provide guidance to the site team & develop strong client relationship. Create initiatives, new projects & minimize cost of operations Control on costs and ability to make the transport function efficient and effective as per industry benchmark. Work closely with billing team in relation to the payment of invoices and monthly accruals. Ensure the monthly/weekly MI on operational summary and costs are shared with Senior Management team as per the time frame. Mailer to be sent to the client if any operational disruptions due to any unavoidable situations affecting the production hours. To ensure each cab/ shuttles leaves in advance before the shift login time. Monitor the pick ups of the employees scheduled. Reports to be prepared as required by the management and the client; Handling all employee escalations during the shift. To maintain Shift Registers for Transport Security, Vendors and Drivers Ensure routes and trip list is created on time. To maintain Vehicles run to schedule and pick up all staff; Closure of helpdesk priority and ad hoc calls. Ensure SLA report (on time arrival) is prepared and submitted as per agreed procedure. Assist in preparing weekly shift rosters. Carry out routine vehicle inspections as per approved check list. Attending regular meeting with process/ deals on regular basis. Inform any kind of operational disruption, incident/accident immediately to the transport manager To ensure that transport staff provides timely distribution of pickup & drop list is provided to the vendors. To ensure that transport staff & vendors staff tracks the timely & safe pickups and arrivals of employees & service providers. Ensure defined travel times are met. Ensure accident or crisis management is addressed. Ensure incident reports are circulated within 24 hrs. To act as a single point of contact for the designated facility for all transport escalations. To ensure all reports, checklist, statutory compliance is always adhered. To ensure accuracy of the data, analyse the transport costing and highlight the management accordingly. To assist during audit process and provide audit report with proper justification wherever required. To ensure proper deductions and penalties are reviewed periodically & action taken accordingly. On time closure of audit findings. Monitor vendor performance and escalate issues as required. Daily Dashboard/Operation Report Prepare & maintain Team Attendance Oversee the staffing, performance, development of transport team. Understand the transport scope and develop specific processes & procedures to reduce cost & improve client satisfaction. Accomplish Key Performance Indicators as agreed with Accenture. Coordinate with transport city lead or Account manager on the goal setting, performance reviews, and career development plan for transport team. To ensure Transport Policies, Processes & procedures are adhered by all transport staff in the facility. To ensure necessary training plan is scheduled and train the transport team/ drivers as per schedules. Performance objectives The Assistant Transport Manager / Shift In-charge is responsible for managing all aspects of the transport service provided to the client during the shift, in particular for ensuring an efficient transport operations. Accountable for the day to day transport operations and key performance indicators along with customer satisfaction. To manage the transportation as a part of the customer fulfilment. Deliver on cost, compliance, and transportation capacity for distribution. Accountable for the achievement of the Transport service and key performance indicators and customer satisfaction. To manage the transportation as a part of the customer fulfilment. The Assistant Transport manager shall assist the Transport Lead Pan India or Transport India lead in terms of implementing new initiatives & innovations. The Assistant Transport manager is accountable for the achievement of transport service and achieves Key Performance Indicators, service level agreements targets and customer satisfaction. To provide efficient and cost effective Transport service to the Client. Provide administrative support and direction to the Transport Team at Client’s Facility. Ensure shift reporting are completed on time. Key Performance Measures Client satisfaction based on the efficiency and effectiveness of the service. Continuous improvement in: Employee satisfaction, Client satisfaction; and Identification of process improvement to enhance the service to the client Key skills a) Qualification (E): Degree / Diploma b) Industry type: Hotel, IT & FM Services c) Overall Experience: 3 – 4 years d) Industry Experience: Min 2 years in Transport/Logistics e) Technical Skills (E): MS Office & Mail communication f) Generic Skills (E): Communication, Interpersonal g) Behaviours: Achievement level, Team work, Learning attitude & Positive thinking Location: On-site –Pune, MH Scheduled Weekly Hours: 48 If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table! At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country. Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. Activate your Personal Job Alerts now and receive opportunities as soon as they are advertised. If you're a current JLL employee, please apply using the Internal Career Site At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world. For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.

Responsibilities

Oversee daily site-level transport operations, including vendor performance management and ensuring the safety and efficiency of employee commutes. Responsible for cost control, SLA compliance, and managing the transport team to maintain high client satisfaction.