Assistant (Travel) at Caravel Group

Hong Kong, Hong Kong Island, Hong Kong S.A.R. -

Full Time

Start Date

Immediate

Expiry Date

07 Jan, 26

Salary

0.0

Posted On

09 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Air Ticket Booking, Coordination, Clerical Duties, Invoice Management, Communication, Problem Solving, Time Management, Attention to Detail, Multitasking, Customer Service, Computer Skills, English Proficiency, Chinese Proficiency, Team Collaboration, Adaptability, Pressure Management

Industry

Logistics;Transportation;Supply Chain and Storage

Description

Our 30-year journey rides on the passion of over 27,000 seafarers and 1,000 onshore professionals. Today, we are one of the largest independent third-party ship management companies managing over 650+ diverse types of vessels. Headquartered in Hong Kong SAR, China, we operate on a global scale having 27 offices in 12 countries. Our client base spans over 100 world-class ship owners, including Fortune 500 companies from China, Greece, India, Japan, Korea, Netherlands, Norway, Turkey and the USA, among others. In a shore career at FLEET, you will be working with a team of a highly passionate, self-driven and committed group of people. We aim to be a place where you can achieve your full potential, regardless of your background. We are looking for individuals who are ambitious about making a strong contribution to FLEET’s short and long-term sustainable growth – whether you are dealing directly with clients or working in a role supporting the business, such as technology, legal or communications. Job Position Summary To book the flight tickets for the on/off signers Key Roles and Responsibilities • Arrange best suitable and economic air tickets for crew members • Coordinate with shipping agents, ships, crew, personnel and technical departments for crew change arrangements• Monitor current crew changes and follow up amendment requests• Check and pass invoices for payment• General clerical duties• Other ad-hoc duties as required by Manager• Coordinate with travel agencies to secure the best fares and schedules• Reply the message within 30 minutes or less• Prioritize urgent travel needs and handles last-minute changes efficiently• Maintain a structured workflow to avoid delays• Very hard working and can work under pressure• Assist the accounting issues if required Relationship • INTERNAL: to contact with FPD, onboard Captains and Superintendents.• EXTERNAL: to contact with the travel agents, local agents, airlines and sometimes with immigrations. Job Experience, Functional Knowledge and Qualifications • Bachelor degree in any discipline• Good computer skills of using Outlook email, word & excel• Proficiency in written and spoken English and Chinese (including Mandarin) Competencies • Meticulous and focus with good work ethnic• Fast Learner and can work under pressure• Manage urgent or last-minute travel needs with calm and speed• Handle multiple bookings and itinerary changes simultaneously• Prioritize tasks based on urgency and importance• Resolve booking issues, flight disruptions, and traveler concerns efficiently• Offer alternative solutions when preferred flights are unavailable Fleet Management Limited is committed to diversity, equity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by local laws.

Responsibilities

The Assistant (Travel) is responsible for booking flight tickets for crew members and coordinating crew change arrangements. This includes monitoring current crew changes, managing invoices, and handling urgent travel needs efficiently.