Company Description
“Why work for Accor?”
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow’s hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
Job Description

QUALIFICATIONS

• Minimum 1 year experience as a Leader in a fast paced high end restaurant required.
• Excellent beverage and wine knowledge is required.
• Computer literate in Microsoft Window applications required.
• University/College degree in a related discipline preferred.
• Excellent communication and organizational skills.
• Strong interpersonal and problem-solving abilities.
• Ability to work well under pressure in a fast paced environment.
• Ability to work cohesively as part of a team.
• Ability to focus attention on guest needs, remaining calm and courteous at all times.
• Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining work authorization documents.
  Additional Information

Reporting to the Venues Manager, responsibilities and essential job functions include but are not limited to the following:

• Supervise and support employees while ensuring service standards are maintained.
• Recruit, train, manage, mentor, lead and develop your supervisors and colleagues.
• Effective performance management through focus on colleague development.
• Constantly seek out creative ways to improve departmental profit by increased capture of covers, average check growth through up selling, and performance management.
• Maintain accurate beverage inventory and monitor any discrepancies.
• Handle guest complaints, requests, and inquiries, focusing on guest satisfaction.
• Other duties as assigned.